Cognitive

Codify Academy ups enrollment with Watson-powered cognitive chatbot

Codify Academy, a San Francisco-based startup focused on developer education, has tapped a cognitive chatbot named Bobbot, which uses IBM Cloud with Watson technology, to increase enrollment and improve student experiences. Bobbot uses IBM Watson Conversation Service to answer prospective and current students’ questions in natural language. According to Codify Academy, the cognitive chatbot’s interactions […]

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From HAL to Watson: AI-driven models that boost efficiency

When I think of artificial intelligence (AI), I cannot help but think of the science fiction films that I grew up watching and the fictional AI computers they featured: HAL in “2001: A Space Odyssey” or Skynet in “The Terminator.” In those films people interacted with computers that could understand natural language and make decisions. […]

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Creating content with the help of AI

The vast majority of marketers use content marketing. According to The Content Marketing Institute, instead of pitching products or services, brands are providing truly relevant and useful content to prospects and customers to help them solve their problems. Content should be at the core of marketing. The challenge is how to meet the growing demand […]

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Watson Analytics help Southern Connecticut State University improve student success

What are the determining factors of student success? Southern Connecticut State University turned to IBM Watson Analytics Professional to find out what really is most important for keeping students on the path to graduation. A 10-year data analysis found that campus experiences played the biggest role in whether students remained at a university, transferred elsewhere […]

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How to put the IBM built-in data scientist to work for you

In modern IT operations teams, one of the biggest challenges is monitoring an increasingly complex environment—across many different tools—with fewer people. On top of that, teams face more pressure to avoid outages. And due to the immediacy of social media, outages can become very public, very quickly, negatively affecting customer sentiment of the company’s brand. […]

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Cognitive disruption: Where man and machine become one

In 2017, digital disruption is history. If you are not thinking about cognitive disruption, your business is way behind the technology curve. In the recent IBM annual survey of global CEOs, about 73 percent say cognitive computing will play an important role in the near future of their organizations, with the same sentiment echoed by […]

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Do you have a cognitive business?

Cloud and cognitive technologies are driving a revolution throughout enterprises. They’re “disruptive enablers” that produce deeper customer engagement, scale expertise and transform how organizations uncover new opportunities. Ideally, the combination of cloud and cognitive joins digital business with a new level of digital intelligence, resulting in an organization that creates knowledge from data and expands […]

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Training helps users get more out of Watson Developer Cloud

Watson has come a long way since first winning against the Jeopardy! champions in 2011. Watson was initially delivered via supercomputers, but now, with the evolution of cloud platforms, the power of Watson is pervasive and available to all via the Watson Developer Cloud. Delivered through IBM Bluemix, Watson Developer Cloud provides a suite of […]

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Why your company should be considering a cognitive IVR system

To those of us in the contact center space, one of the most interesting and promising developments has arrived. We can now build cognitive agents that communicate with customers using natural language through voice calls. The industry is finally listening to what customers have been saying for a long time: Traditional interactive voice response (IVR) […]

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Announcing IBM Voice Gateway to make your call center cognitive

Cognitive solutions are transforming business. Company leaders are watching for new cognitive capabilities to come to market and learning how they can use them to improve business. One of the latest cognitive solutions is IBM Voice Gateway. I’m excited to introduce it to you here. Before I go into the detail of what Voice Gateway […]

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Intelligence in the cloud: Beyond the hype

If you follow developments in cloud architecture, you may have been hearing a lot recently on the importance of an “intelligent cloud” and an “intelligent edge.” Cloud providers who have traditionally focused on providing infrastructure and software have begun to realize that there is only so much value they can drive through these as-a-service offerings, […]

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Cognitive tool helps professionals discover food trends

Like fashion, the world of food is ever-changing. What was trendy last month may not be in favor next month. For chefs, producers, retailers and food services companies, knowing what’s current is a vital part of staying relevant. That’s why Barcelona-based Reimagine Food, an international hub devoted to boosting food innovation, developed SmartFoodS, a discovery […]

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