Cognitive

Bringing AI and esports together with Watson on cloud

Whether players are physically on the field or controlling virtual avatars in digital settings, IBM Watson is helping sports fans catch the most breathtaking moments. At the 2019 Game Developers Conference this week, IBM showcased how it’s using artificial intelligence (AI) on the IBM Cloud to make esports fan experiences better and improve player performance. […]

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Providing around-the-clock call center support using a cognitive virtual assistant

According to Investopedia, financial technology has grown explosively since the mobile internet and smartphone revolution. Originally referring to computer technology applied to the back office of banks or trading firms, “fintech” now describes a variety of financial activities, from depositing a check with a smartphone to managing investments, generally without the assistance of a person. […]

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IBM and Volkswagen team for urban Mobility Advisor app

Traveling across town is getting easier. SEAT, a Spain-based member of the Volkswagen Group, and IBM are collaborating to develop Mobility Advisor, an app that uses Watson artificial intelligence (AI) to help city residents more effectively navigate city congestion and make smarter transportation decisions. “With its advanced cloud and AI technologies, IBM is helping us […]

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How to remove the top 3 barriers to AI adoption in business automation

Many businesses are looking to automation to increase productivity, save costs and improve customer and employee experiences. For example, imagine a large insurance company that processes millions of claims a year. Around 60 percent of its claims are automatically processed, but it’d like to automate 85 percent of claims and reduce error rates, reduce costs […]

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SPF Private Clients uses AI virtual assistant to support first-time home buyers

In 2013, the UK government launched the Help to Buy initiative to support people struggling to own property. It brought in an influx of mortgage applications to brokers such as SPF Private Clients. In response, we at SPF teamed with EscalateAI to create a portal and AI-powered virtual assistant based on IBM Cloud and Watson […]

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ThKeeper uses Watson to help reduce risk and enable identity verification across borders

We live in an increasingly globalized world, where it is becoming common for people to live in multiple countries. People coming from abroad bring new skills and experiences, enriching workplaces. However, lives spent across borders can pose a challenge when it comes to identity verification, including credit history and criminal records checks. Even in today’s […]

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SilverHook Powerboats makes waves with IoT technology

Racing powerboats at high speed is exhilarating, but it’s also hazardous and mechanically complex. To get to the finish line safely, drivers and their teams rely on their intuition and expertise, but even the most experienced racers still make mistakes. For boats travelling at more than 150 miles per hour in rough seas, even the […]

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Introducing IBM Cloud Private Experiences: Find your path to AI

Artificial intelligence (AI) is no longer the next big thing. It’s a present reality of IT, and it’s only becoming more important. In a recent study by MIT Sloan Management Review, 91 percent of business leaders said they expected AI to deliver new business growth by 2023. The study also showed that firms that had […]

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German rail operator use AI to fast-track responses to customer queries

A typical visit to the train station can come with some uncertainty. Is your ticket valid for the next train to Berlin? Or do peak time restrictions apply? Are there catering facilities on board, or will you need to buy something to eat beforehand? To take the stress out of traveling, DB Dialog and DB […]

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HansaWorld unlocks cognitive capabilities for clients of all sizes with cloud-based ERP

If there’s one lesson that software companies have learned over the past few years, it’s that creating a cloud version of your solutions isn’t as straightforward as it might seem. On the one hand, there are the technical challenges of taking responsibility for infrastructure and hosting, and providing a fast and reliable service around the […]

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AI concierge built on IBM Watson transforms a bank’s service desk

“Long-term sustainable growth in the banking industry seems only possible with a radical departure from a sales- and product-obsessed mindset to one of genuine customer centricity.” So says Deloitte in its 2018 Banking Industry Outlook. For the past several years, Credito Valtellinese, a medium-sized bank in Italy, has undergone a transformation program to provide high-quality […]

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Workflow automation: 25 years of tried-and-true success

1993 was a year of dynamic changes in politics and culture. It was also the year that IBM released its flagship enterprise workflow automation software: IBM FlowMark. Since then, workflow automation technology has emerged as the leading front-end solution for enterprise digital transformation initiatives. IBM continues to provide leading solutions for designing and managing workflows to […]

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