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IBM Netcool Operations Support Newsletter Q2 2025

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Abstract

Welcome to the IBM Netcool Operations Support Newsletter, a one-stop shop for everything NOI and AIOps.

Content

IBM Software
Netcool Operations Support Newsletter Q2 2025
Topics

BLOG HIGHLIGHTS

Q2 2025 Highlights include

New Sections in the 2025 Q2 Newsletter include:
My Notifications, Gives you a full view of the recent updates for your products.
Updated Techinical Articles/Product Resources for each IBM product.
Updated Known Issues covering each product from Q2.
Fix Pack Dependencies required for WebGUI FP37.
Main News
Current Releases include.
​

IBM Cloud Pak for AIOps Newsletter - Topics of Interest

IBM MySupport

News: IBM Software Support content is changing to require entitlement check

Using the Cases Page

IBM MySupport Search for Answers directly relevant to your product.

IBM Support Guide - Search Account details and more.
IBM Vulnerability Updates - Search for a CVE to see the mitigation.
NOI Software Compatibility Reports Use to customize your needs for upgrades.
Product MustGather One page for all MustGather information
Enhanced Customer Data Repository (ECuRep) Case Diagnostics: Send data (HTTPS upload site)

MySupport by Product

MySupport is the first port of call for each product for help.

Latest Supported Fix Packs

Netcool Cloud Operations

See the latest Netcool Operations Insights & Cloud Pack for AI Operations releases.

OMNIbus 8.1

The latest OMNIbus Core Fix Pack is FP34

OMNIbus 8.1 Fix Pack 34

Download Fix Central : OMNIbus 8.1 Fix Pack 34 (GA June 27th 2025).

OMNIBus WebGUI

The latest OMNIbus WebGUI 8.1 Fix pack is FP38.

WEBGUI 8.1 FIXPACK 38 DEPENDENCIES

Important Information : Check Table 3 For Supported Dash/JazzSM Versions  for WebGUI Fix pack 38.

Jazz for Service Management (Jazz SM) WebGUI FP 38 Documentation Table 3

Table 3. Web GUI 8.1 and Jazz SM versions using  OMNIbus WebGUI Fix pack 38
Web GUI version or fix pack
Minimum supported version of Jazz SM
Maximum supported version of Jazz SM
8.1 fix pack 38 1.1.3.24 + DASH 3.1.3.24 / WebSphere Application Server 9.0.5.22 with SDK 8.0.3.0 to 8.0.8.35 inclusive. 1.1.3.25 + DASH 3.1.3.25 / WebSphere Application Server 9.0.5.23 with SDK 8.0.3.0 to 8.0.8.45 inclusive
8.1 fix pack 37 1.1.3.23 + DASH 3.1.3.23 / WebSphere Application Server 9.0.5.20 or WebSphere Application Server 9.0.5.21 with SDK 8.0.3.0 to 8.0.8.32 inclusive.
1.1.3.24 + DASH 3.1.3.24 / WebSphere Application Server 9.0.5.22 with SDK 8.0.3.0 to 8.0.8.35 inclusive.
WEBGUI FP37/38 DEPENDANCIES
The required Fix Central download links compatible for WebGUI FP 37/38 installations are available here: 
IMCL 1.10.1.2 : 
IMCL All Versions : 
Websphere 9.5. ( Traditional ) :
WAS IBM SDK Java :
JAZZSM ( DASH ) :
 
Impact 7.1
The latest Impact Fix Pack is FP36.

ITNCM 6.4.2.0

The latest fix pack release is TNCM 6.4.2.0 FP22.

ITNCM 6.4.2.0 fix-pack-22 Release Notes

ITNCM Drivers

ITNCM Drivers 28 is the latest GA release.

Tivoli Business Service Manager 6.2.0.5

The latest fix pack release is V6.2.0.5 Interim Fix 5.

TBSM V6.2.0 Fix Pack 5

IBM Tivoli Business Service Manager 6.2.0.5 Interim Fix 5 (6.2.0.5-TIV-BSM-IF0005)

IBM DASH/Jazz for Service Management 1.1.3.25

The latest GA release is DASH/JazzSM 1.1.3 FP25.

JazzSM 1.1.3 Fix Pack 25

A list of the latest available fix packs for IBM Jazz for Service Management release:

IBM Tivoli Network Manager IP Edition 4.2.0.22

The latest GA release is Fix Pack 22.

ITNM IP Fix Pack Download 4.2.0.22

Netcool Agile Service Manager 1.1.23

The latest ASM release is version 1.1.23.

Netcool Performance Manager 1.4.5

The latest release is Tivoli Netcool Performance Manager 1.4.5.

Interim fix for 1.4.5 (1.4.5.0-TIV-TNPM-IF0003 ) for Wireline component.

TECHNICAL ARTICLES

 Cloud Pak for AIOps Articles

New CP4AIOps articles in Q2 include.

CP4AIOPS RESOURCES

Red Hat OpenShift Platform (OCP) Troubleshooting for IBM Cloud Paks

IBM Cloud Pak for AIOps documentation

Collecting Data: MustGather for IBM Cloud Pak for AIOps

IMPORTANT IBM SUPPORT CASE INFORMATION

What information should I provide when opening a Support Case for IBM Cloud Pak for AIOps problems?

Netcool Operations Insights Articles

New NOI Known Issues in Q2 include.

DT442462
Unknown error in Alert selected section of Alerts Viewer
Open
Known Issue
DT422565
HITFIX: NOI user sync from WebGUI by cem-users cannot depend on all users being returned - 1.6.12
Closed
Known Issue
DT383283
Inconsistent CEACorrelationKey for Parent and Child in correlated groups
Closed
Known Issue
DT442541
Templates should not rely on keyIndexName
Closed
Known Issue
DT434322
Topology-Topology pod restarting during data ingestion through file observer
Open
Known Issue
DT437094
DOCS: CEAPropagateOwnerUID AND CEAPropagateOwnerGID OPTIONS NOT DESCRIBED
Closed
Known Issue
DT439543
Workload spreading of multiple topology services
Open
Known Issue
DT400375
ITNM observer old entity type not removed when class name is changed
Open
Known Issue
DT440008
NOI right-click tool prompt in Alert Viewer does not work if nested in submenu
Open
Known Issue
DT439964
DT439964: NOI 1.6.14 Netcool/Impact FP7.1.0.36 problem with migration of restful DSA's encrypted password.
Open
Known Issue
DT380318
Console Integrations - "Unable to connect to the remote console" status in Hybrid deployment after "Creating a custom certificate for Red Hat OpenShift"
Open
Known Issue
DT425259
DT425259: Guardrails processing does not handle blank or whitespace values correctly
Closed
Known Issue
DT424438
Unable to see the probable cause in any alerts on the Alert Manager page
Closed
Known Issue
DT426686
DT426686: DOC update needed for https://www.ibm.com/docs/en/noi/1.6.13?topic=systems-creating-impact-connection-fails-in-cloud-deployment
Open
Known Issue
NOI 1.6.14 RESOURCES

Netcool Agile Service Manager Articles

New ASM Known Issues in Q2 include.

DT389613
Resources are not getting merged even though merge tokens are present
Closed
Known Issue
DT418199
Templates should not rely on keyIndexName
Closed
Known Issue
DT440512
ITNM observer old entity type not removed when class name is changed
Open
Known Issue
DT422149
Can no longer update token template groups from UI
Closed
Known Issue
DT423837
HF for client
Closed
Known Issue
DT246639
Subgrouping can not handle single quote
Closed
Known Issue

Neew ASM Articles include.

ASM 1.1.23 RESOURCES

Agile Service Manager MySupport

What's new in Version 1.1.23

Download Netcool Agile Service Manager v1.1.23

IBM Netcool Agile Service Manager Documentation V1.1.23

IBM Netcool Configuration Manager Articles

New TNCM Known Issues in Q2 include.

DT437479
LDAP integration - Security role to user or group mapping - Map Users step is missing in the docs
Open
Known Issue
DT418529
Up Arrow key is not working as expected in ITNCM IDT.
Closed
Known Issue
DT422578
Doc update required - Trigger config backup/restore option is only for altcatel devices which are integrated with EMS systems
Closed
Known Issue
DT396666
Customer receiving "ResourceContainerDescriptor" error in OOBC.log, when OOBC is running.
Closed
Known Issue
DT395668
Spring Framework security issues
Closed
Known Issue
DT395741
ITNCM : SSH host key exchange issue
Closed
Known Issue
DT392066
ITNCM : SSH host key exchange issue
Open
Known Issue
DT391518
Account administration: error when editing groups
Closed
Known Issue
DT391109
Netcool Configuration Manager 6.4.2.20/Drivers Pack 26 - Config Sync for Nexus 9K with OS 7.X stuck on getting keyed config.
Closed
Known Issue
DT383015
ITNCM - bulk load issue
Closed
Known Issue
DT378942
Worker server going down immediately during DB failover (HADR)
Closed
Known Issue
DT378948
NMEntityMappingComponent/deviceNameFilter in rseries.properties not filtering out devices imported from ITNM
Closed
Known Issue
DT255323
ITNCM>ITNM device sync not working after ITNCM FP upgrade
Closed
Known Issue

ITNCM 6.4.2.0 RESOURCES

TNCM MySupport

ITNCM 6.4.2.0 fix-pack-22 Release Notes

ITNCM Drivers 28 Release Notes

IBM Tivoli Netcool Configuration Manager 6.4.2.0 Documentation

IBM Tivoli Network Manager Articles

New ITNM Known Issues in Q2 include.

DT442376
Unable to create new dynamic distinct views
Closed
Known Issue
DT443502
Add grant privileges on live.networkview
Open
Known Issue
DT442763
db2jcc4.jar provided in ITNM FP22 at: /opt/IBM/tivoli/netcool/precision/platform/java/lib/ncp_topoviz/db2jcc4.jar is version 4.19.26, which is not compatible with Java 17
Open
Known Issue
DT442210
Containment issue for Ericsson Mini-Link Devices.
Open
Known Issue
DT442753
ncp_dh_telnet crashes when triggering a Discovery
Open
Known Issue
DT442143
FP22: CORBA collectors unable to start due to missing CORBA API
Open
Known Issue
DT440593
Right-click “add to view” tool sets ncpgui.networkViewSumr.isMainNodeOnly to 0
Closed
Known Issue
DT436789
MIB DB connectivity test throws SQL30081N error
Closed
Known Issue
DT437702
Launching device right click tools from hopview/networkview doesn't work when launched from a loadbalancer.
Open
Known Issue
DT437099
RemoveNode.pl script incorrectly asking for DB credentials
Closed
Known Issue
DT436111
Nokia5529Idm Java collector: "SFP Inventory" ports are not mapping to right cards.
Closed
Known Issue
DT435396
Some 3G devices containing interfaces and components such as LNCELs are missing on NetAct collector
Closed
Known Issue

ITNM 4.2.0 RESOURCES

ITNM MySupport

ITNM Downloading Network Manager ( Build 311 )

OMNIbus 8.1 Articles

New Omnibus 8.1 Known Issues in Q2 include.

DT438575
MTTrapd probe - AES256C privacy encryption support
Closed
Known Issue
DT439240
Broken symlinks in OMNIbus installation on AIX
Open
Known Issue
DT437356
Delay in obtaining the connection when restarting the JDBC2 Gateway
Open
Known Issue
DT425963
Misleading errors in ObjectServer log with successful HTTPS API calls
Open
Known Issue
DT438860
Message Bus Probe v25 dies after SSL error
Open
Known Issue
DT437715
Props.LiveUpdate for the non-native probe needs an additional rules file entry
Open
Known Issue
DT437150
Changes to Views and Filters in an Event Viewer are not immediately displayed, refresh needed.
Closed
Known Issue
DT424781
Netcool JDBC2 Gateway: "Shutting down for error: java.lang.NullPointerException" error occurred in JDBCBatchProcessor
Open
Known Issue
DT436325
WebGUI 8.1 FP 36 - SRVE0293E Can not save Scope Based Grouping policy
Closed
Known Issue
DT425914
Not able to use grouping with FirstOccurence using CURI mode
Open
Known Issue

OMNIBUS 8.1 RESOURCES

New Articles for OMNIbus 8.1 in Q2 include.

OMNIBUS PROBE RESOURCES

New OMNIbus Probe Articles in Q2 include.

SNMP (Mttrapd) probe frequently asked questions

Netcool CORBA probes frequently asked questions

Tivoli EIF probe and EIF SDK frequently asked questions

Twenty frequently asked questions for the message bus probe

Message bus probe with Kafka integrations frequently asked questions

Message bus probe Webhook and WebSocket integrations frequently asked questions

Recommended Instructions for applying the latest Probe Test fix

How to update a probe

Finding Netcool/OMNIbus probe integrations packages

Checking SNMP trap reception for the MTTrapd probe

Netcool Support's Guides for Netcool/OMNIbus Integrations : online documentation

Netcool Support's presentations for Netcool/OMNIbus listing

OMNIBUS GATEWAY RESOURCES

New  OMNIbus Gateway articles in Q2 include.

OMNIbus WebGUI Articles

New OMNIbus WebGUI 8.1 articles in Q2 include.

Impact 7.1 Articles

New Impact Known Issues in Q2 include.

DT443000
DT443000: Impact Server Stops Processing Events Due to JDBC Timeouts and Instana Agent Interference
Open
Known Issue
DT442952
Oracle Kerberos documentation incorrect (kerberos configuration failing on Oracle DSA)
Open
Known Issue
DT442870
Oracle DSA password needs to be re-saved after FP36 update
Open
Known Issue
DT442736
DT442736: Following an upgrade to FP36 a correction to the encrypt password is needed in the $IMPACT_HOME/etc/jrexecserver.props file.
Open
Known Issue
DT440684
DT440684: Improve RBA_ManageTriggers policy so transactions for creates, updates, deletes are more resilient
Open
Known Issue
DT439927
DT439927: The concat function for Arrays in JavaScript returns an error
Open
Known Issue
DT425365
DT425365: Errors related to nashorn libraries for Health Checker and Upgrade to FP36
Closed
Known Issue
DT438930
DT438930 Memory leak after applying FP36
Open
Known Issue
DT438257
DT438257 - Configuring enabledTLSProtocols to include TLSv1.2 for applicable data sources
Open
Known Issue
DT437921
DT437921 - RESTfulAPIPOST function fails to process JavaScript NativeArray / NativeObject in Impact policies
Open
Known Issue
DT437775
DT437775: WebServices DSA connection pools leaking connections
Open
Known Issue
DT435952
DT435952: MWM User should be able to set the default time zone used when creating a new maintenance window
Open
Known Issue
DT435950
DT435950: MWM The number of maintenance windows displayed should remain as the number selected
Open
Known Issue
DT436954
DT436954: test_wslistener.sh fails with an exception: java.lang.NoClassDefFoundError: javax.xml.ws.Service
Open
Known Issue
DT435820
DT435820 - OAUTH Data Source does not support Proxy
Open
Known Issue
DT435715
DT435715: Add option to hide default port numbers for HTTP REST requests
Open
Known Issue
DT425354
DT425354: UI Data Provider returns empty result for JavaScript policy
Open
Known Issue
DT435906
DT435906: ConcurrentModificationException in ImpactCURIUtils when custom icons are enabled and NOI is disabled
Open
Known Issue
DT436172
DT436172: datasource exception after applying FP36 JZ002: Password property '' too long. Maximum length is 30
Open
Known Issue
DT433547
DT433547 - Self monitoring can produce false service status alerts in a clustered setup
Open
Known Issue
DT433398
DT433398: MWM_Add1TWin policy issue with floating point value
Open
Known Issue
DT423524
DT423524: The resetLDAPAdminPassword.sh utility is not working whenever the LDAP BindDN and "ImpactAdmin" users are the same user.
Open
Known Issue
DT434913
DT434913: Default values for connection pool parameters missing from docs
Open
Known Issue

IMPACT 7,1 RESOURCES

IBM TBSM Articles
New TBSM Known Issues in Q2 include 
DT424237
DT424237: $TBSM_HOME/bin/collect_logs don't work after Impact FP32.
Closed
Yes
Known Issue
Apr 03, 2025, 20:35
Jun 26, 2025, 11:43
DT406833
DT406833: The Service Spy feature is no longer s as it was removed in 6.2.0.3 IF0002
Closed
Yes
Known Issue
Feb 05, 2025, 16:11
Jun 26, 2025, 11:42
TBSM RESOURCES

Jazz for Service Management (JazzSM) Articles

New JazzSM/DASH articles in Q2 include.

2025-06-10    IBM Jazz for Service Management (JazzSM) v1.1.3 Fixpack25 (1.1.3-TIV-JazzSM-multi-FP025)
2025-06-10    Latest fix packs for IBM Jazz for Service Management (JazzSM)
2025-04-30    JazzSM DASH - Installation failure during WebSphere 9.0.5 profile creation: "CTGFI3001E: Failed WebSphere Creation Profile action."
2025-04-23    JazzSM DASH - Guidance for configuring IDP-initiated (bookmark style) SAML Single sign-on

IBM Operations Analytics - Log Analysis Articles

Blogs

 
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Publication Number

1,6.14_v1

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Historical Number

AIOps 4.10 & NOI 1.6.14

Product Synonym

IBM Cloud Pak for AIOps; Tivoli Netcool/OMNIbus; Netcool Operations Insight; NOI; AIOps;

Document Information

Modified date:
12 August 2025

UID

ibm17236792

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