Web GUI installation prerequisites
If you are installing or upgrading the Web GUI, you must take note of a number of prerequisites.
The following components are prerequisites for a Web GUI8.1 installation. If you attempt a Web GUI installation and ignore the prerequisites, the installation fails.
Prerequisites
- IBM Tivoli Netcool/OMNIbus Core.Note: Not having Tivoli Netcool/OMNIbus installed does not prevent a Web GUI installation from completing, however without an ObjectServer installed and running you cannot configure a data source.
- IBM
WebSphere® Application Server 8.5.0.1 (or later) for
Jazz® for Service Management.
Only side-by-side upgrade is supported from IBM WebSphere Application Server 8.5.5 to 9. In place upgrade is not supported.
For more information, see: https://www.ibm.com/support/pages/node/7148195.
- IBM
WebSphere SDK Java Technology Edition.
See the following table for information on supported versions.
Table 1. Supported versions of IBM WebSphere SDK Java Technology Edition SDK Web GUI Fix Pack Supported versions Fix Pack 16 or later IBM WebSphere SDK Java Technology Edition is no longer required, since WebSphere Application Server 8.5.5.14 (or later) comes with Java 8 by default. If IBM WebSphere SDK Java Technology Edition is to be used, please install or update to the supported Java 8 for that WebSphere Application Server 8.5.5 fix pack. Fix Pack 14 We only support IBM WebSphere SDK Java Technology Edition 8.0.x Previous Fix Packs Use the version that is supported by your IBM WebSphere Application Server installation. For more information about the versions of IBM WebSphere SDK Java Technology Edition that are supported by versions of IBM WebSphere Application Server installation, see the related IBM WebSphere Application Server release notes. See the following sample of IBM WebSphere Application Server release notes. - For IBM WebSphere Application Server 8.5.5.9 release notes, see http://www-01.ibm.com/support/docview.wss?uid=swg24041819
- For IBM WebSphere Application Server 8.5.5.8 release notes, see http://www-01.ibm.com/support/docview.wss?uid=swg24041178
- For IBM WebSphere Application Server 8.5.5.7 release notes, see http://www-01.ibm.com/support/docview.wss?uid=swg24040533
- Jazz for Service Management 1.x. During this step, the Installation Manager discovers two required packages in the Jazz repository. Both of the following packages must be selected for installation at the same time:
- Jazz for Service Management extension for IBM WebSphere 8.5.
- Dashboard Application Services Hub 3.x.
- Integrated event search
- The integrated event search feature between Tivoli Netcool/OMNIbus and IBM Operations Analytics - Log Analysis requires a Netcool Operations Insight license. The following components are prerequisites for the
event search feature:
- OMNIbusInsightPack_v1.3.0.2 for IBM Operations Analytics - Log Analysis
This is the minimum release of the Insight Pack required to enable the event search capability. The Insight Pack is installed into Operations Analytics - Log Analysis. More information: http://www-01.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/xmlintegration/wip/concept/xmlgw_config_scala.html?lang=en.
- Gateway for Message Bus 7.0
This product is installed by Installation Manager and system requirements are the same as for Tivoli Netcool/OMNIbus 8.1. It is used for transferring event data to Operations Analytics - Log Analysis. More information: http://www-01.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/xmlintegration/wip/reference/xmlgw_aen_channel.html.
- OMNIbusInsightPack_v1.3.0.2 for IBM Operations Analytics - Log Analysis
- IBM Tivoli Netcool/Impact
- The following table outlines the Netcool Operations Insight® and Netcool/Impact
versions.
Table 2. Web GUI 8.1, Netcool Operations Insight, and Netcool/Impact versions Web GUI version or fix pack Packaged in Netcool Operations Insight versions or fix packs IBM Cloud Pak for AIOps version Supported Netcool/Impact versions or fix packs 8.1 fix pack 35 1.6.13 4.6 7.1.0 fix pack 34 8.1 fix pack 34 1.6.12 4.5 7.1.0 fix pack 33 8.1 fix pack 33 1.6.11 4.3 and 4.4 7.1.0 fix pack 32 8.1 fix pack 32 1.6.10 4.2 7.1.0 fix pack 31 8.1 fix pack 31 1.6.9 4.1 7.1.0 fix pack 30 8.1 fix pack 30 1.6.8 3.7 7.1.0 fix pack 29 8.1 fix pack 29 1.6.7 3.6 7.1.0 fix pack 28 8.1 fix pack 28 1.6.6 3.5 7.1.0 fix pack 27 8.1 fix pack 27 1.6.5 3.4 7.1.0 fix pack 26 8.1 fix pack 26 1.6.4 3.3 7.1.0 fix pack 25 8.1 fix pack 25 1.6.3.3 limited availability release N/A 7.1.0 fix pack 24 8.1 fix pack 24 1.6.3.3 limited availability release 3.2 7.1.0 fix pack 23 8.1 fix pack 23 1.6.3.2 N/A 7.1.0 fix pack 22 8.1 fix pack 22 1.6.3.1 limited availability release 3.1 7.1.0 fix pack 21 8.1 fix pack 21 1.6.3 N/A 7.1.0 fix pack 20 8.1 fix pack 20 1.6.2 N/A 7.1.0 fix pack 19 iFix 7 Earlier fix packs of 8.1.0 1.6.1 N/A Earlier fix packs of 7.1.0 at the same fix pack level as Web GUI - Jazz for Service Management (Jazz SM)
- The table below outlines the supported versions of Jazz SM.
Table 3. Web GUI 8.1 and Jazz SM versions Web GUI version or fix pack Minimum supported version of Jazz SM Maximum supported version of Jazz SM 8.1 fix pack 35 1.1.3.21 + DASH 3.1.3.21 / WebSphere Application Server 9.0.5.18 1.1.3.22 + DASH 3.1.3.22 / WebSphere Application Server 9.0.5.19 8.1 fix pack 34 1.1.3.20 + DASH 3.1.3.20 / WebSphere Application Server 8.5.5.24 or 9.0.5.17 1.1.3.21 + DASH 3.1.3.21 / WebSphere Application Server 8.5.5.25 or 9.0.5.18 8.1 fix pack 33 1.1.3.19 + DASH 3.1.3.19 /WebSphere Application Server 8.5.5.24 or 9.0.5.16 1.1.3.20 + DASH 3.1.3.20 /WebSphere Application Server 8.5.5.24 or 9.0.5.17 8.1 fix pack 32 1.1.3.18 + DASH 3.1.3.18 /WebSphere Application Server 8.5.5.23 or 9.0.5.15 1.1.3.19 + DASH 3.1.3.19 /WebSphere Application Server 8.5.5.24 or 9.0.5.16 8.1 fix pack 31 1.1.3.18 + DASH 3.1.3.18 /WebSphere Application Server 8.5.5.23 or 9.0.5.14 1.1.3.18 + DASH 3.1.3.18 /WebSphere Application Server 8.5.5.23 or 9.0.5.15 8.1 fix pack 30 1.1.3.17 + DASH 3.1.3.17 /WebSphere Application Server 8.5.5.22 or 9.0.5.13 1.1.3.18 + DASH 3.1.3.18 /WebSphere Application Server 8.5.5.23 or 9.0.5.14 8.1 fix pack 29 1.1.3.16 + DASH 3.1.3.16 /WebSphere Application Server 8.5.5.22 or 9.0.5.12 1.1.3.17 + DASH 3.1.3.17 /WebSphere Application Server 8.5.5.22 or 9.0.5.13 8.1 fix pack 28 1.1.3.15 + DASH 3.1.3.15 /WebSphere Application Server 8.5.5.21 or 9.0.5.11 1.1.3.16 + DASH 3.1.3.16 /WebSphere Application Server 8.5.5.22 or 9.0.5.12 8.1 fix pack 27 1.1.3.14 + DASH 3.1.3.14 /WebSphere Application Server 8.5.5.21 or 9.0.5.10 1.1.3.15 + DASH 3.1.3.15 /WebSphere Application Server 8.5.5.21 or 9.0.5.11 8.1 fix pack 26 1.1.3.13 + DASH 3.1.3.13 /WebSphere Application Server 8.5.5.20 or 9.0.5.9 1.1.3.14 + DASH 3.1.3.14 /WebSphere Application Server 8.5.5.21 or 9.0.5.10 8.1 fix pack 25 1.1.3.12 + DASH 3.1.3.12 /WebSphere Application Server 8.5.5.20 or 9.0.5.8 1.1.3.13 + DASH 3.1.3.13 /WebSphere Application Server 8.5.5.20 or 9.0.5.9 8.1 fix pack 24 1.1.3.11 + DASH 3.1.3.11 /WebSphere Application Server 8.5.5.19 or 9.0.5.7 1.1.3.12 + DASH 3.1.3.12 /WebSphere Application Server 8.5.5.20 or 9.0.5.8 8.1 fix pack 23 1.1.3.10 + DASH 3.1.3.10 /WebSphere Application Server 8.5.5.18 or 9.0.5.6 1.1.3.11 + DASH 3.1.3.11 /WebSphere Application Server 8.5.5.19 or 9.0.5.7 8.1 fix pack 22 1.1.3.9 + DASH 3.1.3.9 /WebSphere Application Server 8.5.5.18 or 9.0.5.5 1.1.3.10 + DASH 3.1.3.10 /WebSphere Application Server 8.5.5.18 or 9.0.5.6 8.1 fix pack 21 1.1.3.8 + DASH 3.1.3.8 / WebSphere Application Server 8.5.5.18 or 9.0.5.3 1.1.3.9 + DASH 3.1.3.9 /WebSphere Application Server 8.5.5.18 or 9.0.5.5 8.1 fix pack 20 1.1.3.7 + DASH 3.1.3.7 / WebSphere Application Server 8.5.5.17 or 9.0.5.3 1.1.3.8 + DASH 3.1.3.8 /WebSphere Application Server 8.5.5.18 or 9.0.5.3 8.1 fix pack 19 1.1.3.6 + DASH 3.1.3.6 / WebSphere Application Server 8.5.5.17 1.1.3.7 + DASH 3.1.3.7 /WebSphere Application Server 8.5.5.17 or 9.0.5.3 8.1 fix pack 18 1.1.3.5 + DASH 3.1.3.5 / WebSphere Application Server 8.5.5.16 1.1.3.6 + DASH 3.1.3.6 /WebSphere Application Server 8.5.5.17 8.1 fix pack 17 Note: DASH 3.1.3.4 is not supported in fix pack 171.1.3.3 + DASH 3.1.3.3 / WebSphere Application Server 8.5.5.15 1.1.3.5 + DASH 3.1.3.5 /WebSphere Application Server 8.5.5.16 8.1 fix pack 16 1.1.3.2 + DASH 3.1.3.2 / WebSphere Application Server 8.5.5.14 1.1.3.3 + DASH 3.1.3.3 /WebSphere Application Server 8.5.5.15 8.1 fix pack 15 1.1.3.1 + DASH 3.1.3.1/ WebSphere Application Server 8.5.5.13 1.1.3.3 + DASH 3.1.3.3 /WebSphere Application Server 8.5.5.14 8.1 fix pack 14 1.1.3.0 + DASH 3.1.3.0 with patch 7/ WebSphere Application Server 8.5.5.12 1.1.3.1 + DASH 3.1.3.1 /WebSphere Application Server 8.5.5.13 8.1 fix pack 13 1.1.3.0 + DASH 3.1.3.0 with patch 5/ WebSphere Application Server 8.5.5.9 1.1.3.0 + DASH 3.1.3.0 with patch 6/WebSphere Application Server 8.5.5.12 8.1 fix pack 12 1.1.3.0 + DASH 3.1.3.0 with patch 4/ WebSphere Application Server 8.5.5.9 1.1.3.0 + DASH 3.1.3.0 with patch 5/WebSphere Application Server 8.5.5.12 8.1 fix pack 11 1.1.3.0 / WebSphere Application Server 8.5.5.9 1.1.3.0 + DASH 3.1.3.0 with patch 3/WebSphere Application Server 8.5.5.9 8.1 fix pack 10 1.1.3.0 / WebSphere Application Server 8.5.5.9 1.1.3.0 + DASH 3.1.3.0 with patch 2/WebSphere Application Server 8.5.5.9 8.1 fix pack 9 1.1.3.0 / WebSphere Application Server 8.5.5.9 1.1.3.0 + DASH 3.1.3.0 with patch 1/WebSphere Application Server 8.5.5.9 8.1 fix pack 8 1.1.2.1 + DASH 3.1.2.1 with patch 6/WebSphere Application Server 8.5.5.8 1.1.3.0 + DASH 3.1.3.0/WebSphere Application Server 8.5.5.9 8.1 fix pack 7 1.1.2.1 + DASH 3.1.2.1 with patch 5/WebSphere Application Server 8.5.5.8 1.1.3.0 + DASH 3.1.3.0/WebSphere Application Server 8.5.5.9 8.1 fix pack 6 1.1.2.1 + DASH 3.1.2.1 with patch 5/WebSphere Application Server 8.5.5.8 1.1.3.0 + DASH 3.1.3.0/WebSphere Application Server 8.5.5.9 8.1 fix pack 5 1.1.2.1 + DASH 3.1.2.1 with patch 5/WebSphere Application Server 8.5.5.7 1.1.2.1 + DASH 3.1.2.1 with patch 5/WebSphere Application Server 8.5.5.8 8.1 fix pack 4 1.1.2.1 + DASH 3.1.2.1 with patch 2/WebSphere Application Server 8.5.5.4 1.1.2.1 + DASH 3.1.2.1 with patch 3/WebSphere Application Server 8.5.5.7 8.1 fix pack 3 1.1.2.0 + DASH 3.1.2.0 with patch 2 1.1.2.1 + DASH 3.1.2.1 with patch 2/WebSphere Application Server 8.5.5.4 8.1 fix pack 2 1.1.0.3 1.1.1.0/WebSphere Application Server 8.5.0.2 8.1 fix pack 1 1.1.0.3 1.1.1.0/WebSphere Application Server 8.5.0.1 8.1 1.1.0.3 1.1.0.3/WebSphere Application Server 8.5.0.1 Note:- Patches can be downloaded from Fix Central: Fixes for product Jazz for Service Management.
- The Jazz SM 1.1.2.0/Dashboard Application Services Hub 3.1.2.0 GUI export/import feature is not supported for Web GUI pages. For more information, see Copying data between Web GUI servers.