How To
Summary
Description of the Information and Logs that are required to aid IBM Support in efficient and prompt problem determination and problem source isolation, when opening a case.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSE9G0Q","label":"IBM Cloud Pak for AIOps"},"ARM Category":[{"code":"a8m3p000000hAHpAAM","label":"Watson AIOps-\u003EAI Manager"},{"code":"a8m500000008a6cAAA","label":"Watson AIOps-\u003EEvent Manager \/ NOI-\u003ENOI Netcool Operations Insights"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.10.0;4.10.1;4.2.0;4.2.1;4.3.0;4.4.0;4.4.1;4.5.0;4.5.1;4.6.0;4.6.1;4.7.0;4.7.1;4.8.0;4.8.1;4.9.0;4.9.1"}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
21 May 2025
UID
ibm17234042