Question & Answer
Question
Mustgather : Can non-native probe debug logging be enabled?
Cause
Sometimes it is necessary to enabled the non-native probes debug logging facility to troubleshoot problems related to the object server connection.
Answer
The non-native probe supports debug logging at several levels.
Normally IBM Support requires full non-native debug logging to troubleshoot problems, alongside the probes debug logs and other probe configuration data.
General guidance:
The probe will overwrite the logs on start-up.
Set Retry to 'false' where available, and start the probe from the command line during log capture.
Generated log files:
- nonnative_forced.log
- nonnative_debug.log
Windows:
Edit %OMNIHOME%\probes\win32\nco_p_<probe>.bat script and add the following:
set NDE_DEFAULT_LOG_LEVEL=debug
set NDE_FORCE_LOG_MODULE=%OMNIHOME%\log\nonnative_forced.log
set NCO_P_NONNATIVE_TRANSCRIPT=%OMNIHOME%\log\nonnative_debug.log
UNIX:
Edit $OMNIHOME/probes/java/nco_p_<probe>.env script and add the following:
# ENABLE NON-NATIVE PROBE DEBUG LOGGING
NDE_DEFAULT_LOG_LEVEL=debug
NDE_FORCE_LOG_MODULE=$OMNIHOME/log/nonnative_forced.log
NCO_P_NONNATIVE_TRANSCRIPT=$OMNIHOME/log/nonnative_debug.log
export NDE_DEFAULT_LOG_LEVEL NDE_FORCE_LOG_MODULE NCO_P_NONNATIVE_TRANSCRIPT
If the <probe>.env file does not exist, create a new file.
You check that the probe being updated uses the <probe>.env file by using grep:
e.g.
grep \.env nco_p_<probe>
if [ -f $OMNIHOME/probes/java/$PROGRAM.env ]; then
If there are no results, then you should upgrade to the latest non-native probe patch, or else discuss other options with IBM Support.
Probes that use the non-native probe will have it stated in the documentation's Summary page in the requirements section [probe-nco-p-nonnative].
Note: nco_p_<probe> would be a name like 'nco_p_alcatel_5620_corba'
[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.4.0;7.3.1;7.3.0;8.1.0","Edition":"Edition Independent","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21642759