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Probable Cause Rankings stopped working

Troubleshooting


Problem

The following error is shown in the aiops-ir-analytics-probablecause pod log:
ERROR com.ibm.aiops.mime.utils.CachaUpdate - Cache check had unkown error table cachereload does not exist

Symptom

Probable cause rankings not working.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSE9G0Q","label":"IBM Cloud Pak for AIOps"},"ARM Category":[{"code":"a8m3p000000PC5PAAW","label":"Watson AIOps-\u003EAI Manager-\u003EAPI-\u003EProbable Cause"}],"ARM Case Number":"TS018104002","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.7.1"}]

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Document Information

Modified date:
20 December 2024

UID

ibm17179640