Newsletters
Abstract
Hello and welcome to the IBM Monitoring Academy Newsletter for April, May and June 2025.
In this newsletter, we are sharing a selection of our high value content, recent updates, and any information you might missed. It is hosted here with external links within the blog so have a read.
Content
IBM Monitoring Documentation |
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Link to ITM Support Chatbot Section Link to IBM New Support Offerings Section Link to IBM Tivoli Monitoring Updates Section Link to ITCAM For Transactions Updates Section Link to CP4MCM / ITCAM for xxx Updates Section Link to End of Support Section Link to Java Expired Certificates Section Link to IBM Data Exchange and Secure File Transfer connections Section Link to IBM System Requirement and Prerequisite Reports Section |
Hello and Welcome to the ITM QTR2 Newsletter 2025Here are the updates we have for you for the months of April, May and June 2025. ITM Monitoring Archive 2020 - 2024 https://www.ibm.com/support/pages/node/7186438 Netcool Newsletter |
ITM Support Chatbot section
This Chatbot has now been optimized for use with ITM Tivoli Monitoring.
Use it to get answers to your questions relating to the product.
The link to the technote gives more information on how the chatbot can be located and utilized to help you.
https://www.ibm.com/support/pages/node/6695945.
IBM New Support Offerings -
Please click below to find out more about our new exciting Advanced Support option which provides an enhancedexperience with prioritized case handling and shorter response times objectives.
https://www.ibm.com/support/pages/ibm-advanced-support-offering.
Extended Support: Add additional years to your support coverage when your distributed software reaches End-of-Support.
https://www.ibm.com/support/pages/node/7008589.
Sustained Support: Add additional years to your support coverage when your distributed software reaches End-of-Support for the last version
https://www.ibm.com/support/pages/node/7008619.
IBM Software Support & SRE assets moved under support entitlement.
Abstract: IBM Software Support & SRE document assets now require valid support entitlement to be accessed and used.experience with prioritized case handling and shorter response times objectives.
https://www.ibm.com/support/pages/node/7159174.
IBM Tivoli Monitoring v6
Troubleshooting (IBM Tivoli Monitoring v6)
Downloads - New Releases - Technotes (IBM Tivoli Monitoring v6)
Installation of IBM Tivoli Monitoring Version 6.X.X TEPS WAS/IHS Update 8.55.27.01 or higher causes TEPS re-configure to appear hung after InstallPresentation completes.
Description: After IBM Tivoli Monitoring Version 6.X.X TEPS WAS/IHS Update 8.55.27.01 or higher has been installed,
TEPS re-configure may hang after InstallPresentation completes because the WAS server is unable to be stopped normally.
https://www.ibm.com/mysupport/s/defect/aCIgJ00000007MTWAY/dt437292.
IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 20 (6.3.0.7-TIV-ITM-SP0020) readme file.
Abstract: Documentation for IBM Tivoli Monitoring for Version 6.3.0 Fix Pack 7 Service Pack 20 including installation related instructions, prerequisites, co-requisites, and list of fixes.
https://www.ibm.com/support/pages/node/7229120.
Include MS Active Directory agent IFix 06.31.20.01 SDA support feature to add application support for Linux and Windows ITM.
https://www.ibm.com/mysupport/s/defect/aCIgJ0000000TYHWA2/dt438147.
IBM Tivoli Monitoring 6 JRE Update (6.X.X-TIV-ITM_JRE_TEP-20250713).
Abstract: This fix updates the IBM® SDK, Java™ Technology Edition for the portal server to address documented security vulnerabilities.
IBM Tivoli Monitoring V6 JRE Update (6.X.X-TIV-ITM_JRE_CANDLEHOME-20250713).
https://www.ibm.com/support/pages/node/7235964.
IBM Tivoli Monitoring: AIX Premium Agent 6.2.2.3-TIV-ITM_AIX_PREM-IF0001.
https://www.ibm.com/support/pages/node/7236100.
InstallShield issue when upgrading to SP19: exit code -1073741819.
https://www.ibm.com/mysupport/s/defect/aCIgJ00000019PRWAY/dt439766.
Security Bulletin: IBM Tivoli Monitoring is affected by an insufficient validation of input data
Summary: IBM Tivoli Monitoring has addressed a vulnerability with validation of input data. (CVE-2025-3357)
https://www.ibm.com/support/pages/node/7234923.
Security Bulletin: Multiple vulnerabilities in IBM® SDK Java™ Technology Edition shipped with IBM Tivoli Monitoring.
Summary: Multiple vulnerabilities in IBM® SDK Java™ Technology Edition that is shipped as part of multiple IBM Tivoli Monitoring (ITM) components. CVE-2025-21587, CVE-2025-30698, CVE-2025-4447
ITCAM For Transactions v7.4
Readme: IBM Tivoli Composite Application Manager for Transactions Response Time 7.4 Fix Pack 2 Interim Fix 25
Readme file for 7.4.0.2-TIV-CAMRT-IF0025
Security Bulletin: Multiple vulnerabilities in IBM SDK, Java technology affect IBM Tivoli Composite Application Manager for Transactions (Response Time)
Summary: IBM SDK, Java Technology Edition is used by IBM Tivoli Composite Application Manager for Transactions (Response Time)
APM v8
Troubleshooting (APM)Download - New releases - Technotes (APM) Security Bulletins (APM)
CP4MCM and ITCAM for xxx Updates Section
Troubleshooting (CP4MCM and ITCAM for xxx)Download - New releases - Technotes (CP4MCM and ITCAM for xx )
IBM Tivoli Composite Application Manager for Application Diagnostics V7.1 fixes.
Abstract: IBM Tivoli Composite Application Manager for Application Diagnostics V7.1 fixes.
https://www.ibm.com/support/pages/node/586141.
Managing Server is unable to connect to IBM Db2 version 11.5.
Problem Summary: After Managing Server v7.1.0.4 IF 1 installation with embedded IBM Db2 v11.5.x, Managing Server is unable to connect to the Db2 database.
https://www.ibm.com/support/pages/managing-server-unable-connect-ibm-db2-version-115.
WebSphere Application Server validation failed during Managing Server installation.
Problem: WebSphere Application Server validation failed during Managing Server installation.
https://www.ibm.com/support/pages/node/7234563.
MQ agent instances are showing high CPU on Linux platform.
description: Affected MQ Agent Version : 7.30.03.00 and 7.30.04.00
After installing MQ agent on Linux platform, the agent instances keeps showing high (90%-100%) CPU.
https://www.ibm.com/mysupport/s/defect/aCIgJ0000002JmXWAU/dt443255.
Security Bulletins (CP4MCM And ITCAM for xxx )
Security Bulletin: IBM Tivoli Composite Application Manager for Application Diagnostics installed IBM WebSphere Application Server is affected by a cross-site scripting vulnerability (CVE-2025-33104).
Summary: WebSphere Application Server is included as part of IBM Tivoli Composite Application Manager for Application Diagnostics and has affected by a cross site vulnerability (CVE-2025-33104).
https://www.ibm.com/support/pages/node/7234184.
[End of support (EOS) products and versions Content].
License type International Program License Agreement
Lifecycle dates, announcement letters and other information
GA 31-Jul-2017 , 217-348
EOM 18-Jan-2022 , 921-074
EOS 30-Sep-2022 , 921-074
Lifecycle policy Standard (S): minimum 3 years support with extension of 2 years
License type International Program License Agreement
Lifecycle dates, announcement letters and other information
GA 31-Jul-2017 , 217-348
EOM 18-Jan-2022 , 921-074
EOS 30-Sep-2022 , 921-074
Lifecycle policy Standard (S): minimum 3 years support with extension of 2 years
https://www.ibm.com/support/pages/lifecycle/search?q=rational%20performance%20tester
https://www.ibm.com/support/pages/lifecycle/search/?q=rational%20functional%20tester
[New IBM Tivoli Monitoring Related Section: Java Expired Certificates]
Resigning Tivoli Enterprise Portal (TEP) client JAR file certificates.
Summary: Java certificates for the IBM Tivoli Monitoring portal client jar files have an expiry date. It's also possible to
encounter certificate issues (such as expiration or low encryption levels) at any time when you add other application
support packages to your environment. Adding support packages can be performed manually or automatically via the Self Describing Agent functionality.
When that happens, JAR files need to be resigned. You do not have to wait for the certificates to expire, you can have
your JAR files updated with the latest certificate at any time.
https://www.ibm.com/support/pages/resigning-tivoli-enterprise-portal-tep-client-jar-file-certificates
[Preparing customer firewalls and proxies for the upcoming infrastructure changes]
New network connections between your machine and IBM servers.
Abstract: IBM is planning to implement infrastructure improvements to Call Home, Testcase Data Exchange and Secure File Transfer on 4th June 2022.
Both Public and Internal IP addresses will change for the IBM servers that electronically exchange test cases, configuration files, traces, dumps and other diagnostic information with customers.
Customers will experience uninterrupted service due to the change in IP addresses in June.
Both the current IP addresses and the new IP addresses will be accepted initially.
From August 31st 2022 only the new IP addresses will be accepted and so it is advised that new firewall rules and proxy updates are completed before that date.
https://www.ibm.com/support/pages/node/6587781.
[IBM Tivoli Monitoring (ITM) System Requirement and Prerequisite]
Run IBM Tivoli Monitoring (ITM) system requirement and prerequisite reports.
Summary: Examples in this page help you create system requirement and prerequisite reports for IBM Tivoli Monitoring (ITM) in the Software Product Compatibility Reports tool (SPCR).
https://www.ibm.com/support/pages/run-ibm-tivoli-monitoring-itm-system-requirement-and-prerequisite-reports.
Create IBM Tivoli Monitoring (ITM) system requirement and prerequisite reports.
Summary: Create system requirement and prerequisite reports for IBM Tivoli Monitoring (ITM) in the Software Product Compatibility Reports tool (SPCR).
https://www.ibm.com/support/pages/node/6587136.
A video on how to use the Software Clarity Support matrix to generate ITM compatibility reports.
Summary: Here is a short video on how to use the Software Clarity Support Matrix to generate ITM Compatibility reports.
https://www.ibm.com/support/pages/node/6593525.
Fixes and Downloads: IBM Electronic Fix Distribution / IBM Fix Central systems will end support for unencrypted fix downloads.
Abstract: IP addresses for IBM Electronic support gateway servers "eccgw01.boulder.ibm.com" and "eccgw02.rochester.ibm.com" will be changing in 2023 due to server migration to the Cloud..
https://www.ibm.com/support/pages/node/6856445".
[ITM Support Chatbot section]
Summary: Please also take some time to experience our ‘Chat with Support’. This Chatbot has now been optimized for use with ITM Tivoli Monitoring.Use it to get answers to your questions relating to the product. The link to the technote gives more information on how the chatbot can be located and utilized to help you.
https://www.ibm.com/support/pages/node/6695945.
Product Synonym
APM;ITM;ITCAM;ITCAM4TX;
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Document Information
Modified date:
18 September 2025
UID
ibm17235652