Troubleshooting
Problem
When trying to view "Overview" page of an incident in AIOps 4.5 GUI, the page is crashing with an 'Unknown Error' message.
Symptom
Observed in the 'Overview' tab of an incident page. The issue is general, not related to a single incident.
Code: UNKNOWN_ERROR
Stack:
Unknown error: An unknown error occurred.
Caused by:
TypeError: s.indexOf is not a function
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSE9G0Q","label":"IBM Cloud Pak for AIOps"},"ARM Category":[{"code":"a8m3p000000PCIXAA4","label":"Watson AIOps-\u003EAI Manager-\u003EAlert Viewer-\u003EIncidents"}],"ARM Case Number":"TS015992364","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
03 May 2024
UID
ibm17149879