By Karine Faucher on 23 April, 2021

Will AI ever be completely fair?

Amidst the celebrations and anticipation of the good that AI can bring, cases of bias in AI have rightly been called out. Bias in AI is cited as a main factor for why, in Edelman’s 2021 Trust Barometer, trust in tech is at an all-time low. As AI’s capabilities expand, can we assume that more […]

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By Indy Dhami on 13 April, 2021

Data Fabrics –  Weaving Culture Change into Digital Transformation

Digital transformation has been a business buzzword for decades and there are many definitions from the major strategy consultancies, technology giants, universities and thought leaders. A data fabric however, is a new concept, but the market expected to grow to $4.5 billion by 2026, which is partly driven by an explosion of the cloud. IBM […]

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By Alan Hamilton on 8 April, 2021

AIOps is a Journey and a Destination

According to Gartner (Gartner and Moore), IT teams are dealing with increasing amounts of data and a wider variety of tools to monitor that data.  This is resulting in greatly increased complexity in keeping the system in a good operational state, and can cause “significant delays in identifying and solving issues”. “IT operations are challenged […]

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By Sabine Vanderlinden and Holly Cummins on 1 April, 2021

Scaling your enterprise innovation with start-up speed

Practical strategies to accelerate the delivery of your future growth initiatives A collaborative chat between Sabine VanderLinden – CEO & Managing Director – Alchemy Crew and Holly Cummins – STSM Innovation Leader – IBM Garage We do not have a choice. Our world must become comfortable living with a heightened level of uncertainty. Learning from […]

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By Sebastian Weir on 1 April, 2021

Operational Resilience in the Contact Centre: Leveraging AI to deliver Service Excellence

Operational Resilience in the Contact Centre: Leveraging AI to deliver Service Excellence   The rapid adoption of digital AI-infused engagement channels to deliver service continuity in Contact Centres is well known, but less known is how these channels can actually deliver even more value for traditionally cost and time intensive operations, these additional outputs include: […]

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By Claire Williams on 25 March, 2021

Four reasons your AI plan is failing (and how to fix them)

Despite billions of dollars spent on AI and digital-transformation programmes over the last twenty years, failure rates in delivering intended outcomes are now at about 75%. Three-quarters of these initiatives fail. Why? Because ideation is easy, and implementation is not. A good idea about how to use and automate data is not the same thing […]

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By Lakshmi Nair on 25 March, 2021

Digital Transformation: Don’t make it open heart surgery!

Digital Transformation: Don’t make it open heart surgery! Technology has for many years been a key driver of revenue growth in a time of crisis, but according to an IBM IBV Study, 60% of organisations are using the COVID-19 pandemic to dramatically accelerate their company’s digital transformation.  Organisations need to be agile, robust and secure, […]

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By Tom Woodham on 24 March, 2021

Converting a crisis into an opportunity – three ways that a Smarter Supply Chain offers resilience

Converting a crisis into an opportunity – three ways that a Smarter Supply Chain offers resilience   The past 12 months has tested the worlds’ supply chains, exposing critical vulnerabilities and the painful truth that many companies have limited visibility of their supply chains, while only a small number actually have visibility into production. Operational […]

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By Dan Bailey on 23 March, 2021

The Era of Modern Compute

The Era of Modern Compute Are we all missing a trick? Many IT projects that began more than five years ago have now racked up huge technical debt, with large costs to remediate them. The change projects of yesteryear are now up for renewal and the technical debt costs keep growing. Meanwhile, individual business units […]

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By Ed Robinson on 16 March, 2021

Seize the coming growth opportunities with IBM Global Financing

Seize the coming growth opportunities with IBM Global Financing Brighter skies ahead The pandemic has left the world a very different place, but economic recovery is on the horizon. To seize the coming opportunities for growth, all organisations need greater flexibility and agility. Finance professionals can take the lead by investing in many ways including […]

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By Vince Smith on 8 March, 2021

Encouraging more women in quantum: four insights from four women

Encouraging more women in quantum: four insights from four women “There’s a shift in perspective right now towards women in physics and Quantum may be the discipline that’s exemplifying that shift. We are accepted for our capabilities and are not viewed as rarities.“ – Christa Zoufal, Quantum Machine Learning, IBM Research Europe Four women making […]

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By Stephen Breslin on 3 March, 2021

Inspiring Scottish Students into STEM: Building essential skills for our future

During the industrial revolution, Scotland was regarded as one of the world’s main shipbuilding nations. At one point a fifth of all ships in the world were made on the River Clyde, and with this came jobs for young people, meaning that after you left school, you went straight into an apprenticeship.  Fast forward to […]

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By Margaret Doyle on 1 March, 2021

Turning the future into a sure win

A brief overview of how artificial intelligence and cognitive technologies are reshaping the world of sport. From transforming marketing strategies to delivering thrilling and engaging digital fan experiences, find out how sports organisations can adjust to a digital-first future. Explore what’s possible now and how the AI ladder can help you develop the enterprise capabilities […]

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By Richard Landen on 9 February, 2021

IBM, Recarta Technology and WaterAid’s IT team’s successful data centre migration resulting in significant process and performance gains

When WaterAid moved its offices from Vauxhall to Canary Wharf, it meant the international NGO for water, sanitation, and hygiene, needed to migrate its IT services as well.  Some of the systems were running core business, such as the link to direct debit processing, the phone system and data warehouse, so it was essential that […]

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By Jenny Taylor on 8 February, 2021

How IBM has adapted early professional recruitment and onboarding strategies in light of the pandemic

Organisations spent £6.6 billion in 2020 on the skills shortage, up from £4.4 billion in 2019 [1] (Open University Business Barometer 2020). These skill shortages are predominantly addressed through recruitment activities, with ever more businesses opting for a sustainable, long-term approach to address the skills gap. Nearly half (48%) of employers acknowledged that apprenticeships and […]

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