IBM SmartCloud for Social BusinessWhy IBM SmartCloud for Social Business

Why IBM SmartCloud for Social Business?

What is a Social Business?

The ways individuals and communities interact, form relationships, make decisions, accomplish work, and purchase goods are changing the way business is done. A social business embraces and cultivates a spirit of collaboration and community—internally and externally—delivering unprecedented return for the time invested.

What is Social Business image What is Social Business image

A social business recognizes that people do business with people and optimizes how people interact to accomplish organizational goals:

Becoming a social business requires a long-term, strategic approach to business culture, executive leadership, an effective corporate strategy, and organizational ability to recognize and design for transformation.

Organizations that successfully transform into social businesses are enabled by an optimized workforce, intelligent sales, strengthened operational controls, increased product and service innovation, and deepened customer care and insight.


Our solution is competitively priced, security-rich, reliable, flexible, and extensible.

Competitively Priced — Our all inclusive social business solution is priced per user, per month, with options to pay monthly, quarterly or annually. Volume discounts may also apply.

Security–rich — Our social business solution is designed with security–rich features throughout. Examples include anti-spam, real-time, multi layered antivirus protection, TLS encryption in transit, and Federated identity via SAML.

Reliable — We understand that to conduct social business, reliability is imperative. We keep planned maintenance to a minimum and our services are backed by a 99.9% availability service level objective.

Flexible — We know one size does not fit all. Like your business, your needs are unique. You can choose to sign up for combinations of services or stand-alone services. You can also create hybrid configurations combining on-premise and on-cloud email.

Extensible — We are committed to building a partner ecosystem to help IBM Business Partners enter the emerging software as a service market and succeed with products and services that extend social business capabilities. Example solutions include social e-signature, customer relationship management, and social project management.

The IBM Solution

IBM has integrated the essential tools for social business in the cloud: enterprise-grade file sharing, communities, instant messaging, web meetings, user profiles, mail, and calendar. Our solution is designed to let you work seamlessly with people inside and outside of your organization. You can meet online, share files, chat, manage projects, network with potential clients, schedule meetings, and send and receive mail anywhere, anytime. Whether you work remotely, manage remote teams, or need one place to bring colleagues, partners, and vendors together, our offerings help you transform your business into a social business.