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Smarter Cities

Human services

  • Human services support the needs of the citizen as an individual, both as developmental foundations and as social services assistance. Typically this includes workforce services, social programs, healthcare and education.

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Social programs

Citizen-driven social programs enable timely access to the right programs, effective delivery of such programs, and improved outcomes to ensure that citizens are getting promised benefits — with reduced cost of delivery. Explore social programs solutions for cities.

Alameda County, California, improves social services by coordinating agencies through a new reporting system

Corpus Christi

Corpus Christi, Texas, adds intelligence to thousands of city assets, improving the way services are delivered to its residents

The value of smarter social services
Transforming service delivery in challenging times



Healthcare analytics turns data into clinical and business insights in real time for point-of-care decisions and productivity. Forward-thinking organizations are connecting their healthcare data, systems and processes to facilitate secure communications and information sharing. Visit Smarter healthcare and explore healthcare solutions for cities. Learn about the collaborative approach to Smarter Care.

Introducing IBM Watson Health

Personalized healthcare is now possible
See how the journey of health is changing

Bangkok Hospital personalized care and optimized decision making with unified patient records and real-time business information

Increasing community prosperity by improving health and wellness



Advances in education management and technology—analytics, early warning systems to identify at-risk students, cloud computing—can help our systems refresh outdated infrastructures with new functionality. Visit Education for a smarter planet and explore education solutions for cities.

Pursuit of relevance (PDF, 356KB)

Pursuit of relevance: How higher education remains viable in a dynamic world

The Hamilton County Department of Education uses analytics and advanced modeling tools to keep kids on the right track


IBM Education Solutions on the Cloud: Creating success for students, institutions and economies