We provide a simple and intuitive interface for building responses to user questions — no developer experience required.
You already have customer chatlogs at your fingertips – use them. With machine learning, Watson Assistant automatically identifies topics from pre-existing chat logs.
Get started quickly. Watson Assistant comes packaged with Customer Care, Banking, Insurance, Telco, Utilities, eCommerce, and chit chat content.
Our easy-to-use analytics dashboard allows you to visualize trends in your user message data and take action to improve where required.