AI agents for supply chain and procurement

Boost resiliency and cost efficiency with pre-built agents that connect across your ecosystem

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Take supply chain and procurement to the next level

Geopolitical risks and global trade tensions can cause shocks to your supply chains and procurement operations. To enable resilience, you must speed up your decision process, balancing efficiency, productivity and risk.

Supply Chain and procurement agents built on IBM® watsonx Orchestrate® help professionals reduce costs, eliminate inefficiencies and improve supplier management. You can start with prebuilt agents for faster results or create your own automations with no code. Over time, all your agents can be integrated into a single conversational experience. By connecting effortlessly to existing systems, Orchestrate enhances strategic sourcing and turns supply chain into a competitive advantage.

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Webcast: Reinvent procurement with AI orchestration and agents for a hybrid world

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Get an agent up and running in minutes. Here's how: 01 Build, extend and customize without code

Build AI agents on our intuitive interface, no coding skills required. Preview, optimize for your specific procurement workflows and deploy rapidly.

02 Connect to applications

Bridge agents and enterprise applications with prebuilt tools connecting 80+ leading apps.

03 Deploy to your preferred channels

Manage authentication centrally across several APIs and systems with enterprise-grade security controls.

Procurement agents built for impact—no coding required

Get up and running faster with prebuilt procurement agents that integrate seamlessly with your existing systems, supplier portals and workflows. Reduce time to production by automating high-impact tasks across sourcing, purchasing, supplier management and invoicing through intelligent workflows.

Meet your agentic AI team 

Explore some of the pre-built agents available today or use them as blueprints to build your own.

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Supplier management

AI agents enhance supplier governance by integrating third-party insights to proactively flag risks and ensure compliance. They automate onboarding and profile maintenance, reducing manual effort and improving data accuracy across your supplier ecosystem.

Illustration of man at laptop with chat bubble on the screen.
Purchasing

Empower employees with self-service capabilities to track purchase requests, orders and goods receipts. AI agents automate common purchasing tasks and quickly resolve operational issues, cutting down helpdesk volume and shortening procurement cycles.

Illustration of a man on laptop, surrounded by icons.
Sourcing and contracts

Streamline sourcing activities with AI-powered assistance for creating events, generating RFP drafts tailored to your standards, recommending qualified suppliers and managing contract workflows. This approach speeds up decision-making while strengthening compliance.

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Invoice management

Accelerate accounts payable by using AI agents to detect discrepancies, clear blocked invoices and coordinate faster resolution among stakeholders—improving cash flow and reducing late payment risks.

Illustration of a person working on a laptop with various graphic elements surrounding them.
Inventory management

AI agents optimize inventory operations by monitoring stock levels, reallocating resources, and streamlining adjustments across warehouses. They reduce carrying costs, ensure product availability, and minimize manual updates—delivering smooth operations at optimum cost.

Illustration of a person working on a laptop with various graphic elements surrounding them.
Order shipment readiness 

AI agents improve order accuracy and speed by checking shipment status, updating customer orders, and verifying stock availability. They reduce manual errors, enhance productivity for order support teams, and improve customer satisfaction with timely, transparent updates.

A simple illustration of a man and woman holding and pointing to colorful geometric shapes
Supplier management

AI agents enhance supplier governance by integrating third-party insights to proactively flag risks and ensure compliance. They automate onboarding and profile maintenance, reducing manual effort and improving data accuracy across your supplier ecosystem.

Illustration of man at laptop with chat bubble on the screen.
Purchasing

Empower employees with self-service capabilities to track purchase requests, orders and goods receipts. AI agents automate common purchasing tasks and quickly resolve operational issues, cutting down helpdesk volume and shortening procurement cycles.

Illustration of a man on laptop, surrounded by icons.
Sourcing and contracts

Streamline sourcing activities with AI-powered assistance for creating events, generating RFP drafts tailored to your standards, recommending qualified suppliers and managing contract workflows. This approach speeds up decision-making while strengthening compliance.

Illustration of a person working on a laptop with various graphic elements surrounding them.
Invoice management

Accelerate accounts payable by using AI agents to detect discrepancies, clear blocked invoices and coordinate faster resolution among stakeholders—improving cash flow and reducing late payment risks.

Illustration of a person working on a laptop with various graphic elements surrounding them.
Inventory management

AI agents optimize inventory operations by monitoring stock levels, reallocating resources, and streamlining adjustments across warehouses. They reduce carrying costs, ensure product availability, and minimize manual updates—delivering smooth operations at optimum cost.

Illustration of a person working on a laptop with various graphic elements surrounding them.
Order shipment readiness 

AI agents improve order accuracy and speed by checking shipment status, updating customer orders, and verifying stock availability. They reduce manual errors, enhance productivity for order support teams, and improve customer satisfaction with timely, transparent updates.

What you gain

Instant insights

One single conversational interface that provides real-time insights into contracts, purchase order (PO) status and sourcing pipelines, enabling users to make informed decisions.

Learn about smarter procurement
Streamline supplier risk management

Blend powerful Dun & Bradstreet insights with your own data and let watsonx Orchestrate do the heavy lifting. Search smarter, assess supplier risk faster and make confident procurement decisions with AI-powered intelligence and a natural conversational interface.

Read the D&B story
Boost team productivity

Procurement agents can automate repetitive tasks, simplify complex workflows and provide a unified AI-driven chat experience, resulting in a more streamlined and intuitive procurement process.

Read the Institute Business Value story
Connect existing AI assistants and agents

Orchestrate unifies your procurement AI experience and protects investments by integrating existing systems, data and agents. 

Explore all integrations
Integrations for the procurement professional:
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Oracle logo
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Take the next step

Try IBM watsonx Orchestrate at no cost or book a consultation with an IBM expert.

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