Three ways AI will transform your customer experience strategy

Author: Jarrad Swain, Marketing Manager, IBM Watson, IBM Australia and New Zealand The role of the CMO is evolving into ‘Chief Experience Officer’. Chief Marketing Officers lead the charge for understanding the needs of the customer and delivering differentiated brand experiences for clients. At the recent AI Inspiration Series held in Auckland, Melbourne and Sydney, […]

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P-TECH tackles digital skills gap

Author: Mike Smith, Managing Director, IBM New Zealand New Zealand like many other countries is experiencing a digital skills shortage as a result of industries being reshaped by data science, AI, cloud computing and cybersecurity. The Digital Skills Forum reported in December 2017 that New Zealand has a growing digital skills shortage, primarily due to […]

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45,000 frog calls and counting

Author: Justine Jablonska, Content Director, IBM Industries Godzilla’s dark eyes are deeply set atop his head, giving him near 180° vision. His skin is a bright green. He loves eating insects and is a skilful climber. And like all Australian Tree Frogs, Godzilla has a distinctive croak: an earthy bark somewhere between a seal’s and […]

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Invention and inclusion: a two-way approach

Author: Fang (Florence) Lu – Master Inventor & Senior Solution Architect at IBM Research Patenting is my passion and inclusion is my responsibility as an inventor. We should always think about how we can include all of the population in the technology we create. Invention and inclusion work very well together, as they can work […]

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Women, Leadership, and the Priority Paradox

Author: Kylie McLean, Chief Digital Officer, IBM Digital Business Group Australia & New Zealand Today, 08 March 2019, marks International Women’s Day. As we celebrate the achievements of women all over the world, it’s also a time to reflect and look towards the future. While we have made progress, there is more we can achieve […]

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Shifting into high gear with intelligent automation

Author: Data & Artificial Intelligence Leader, IBM Global Markets Organisations in retail and consumer products are entering a new phase of technological innovation with the help of automation. From automatically rerouting shipments, to bypassing bad weather, to personalising in-store services based on analysis of a customer’s facial expressions, AI-powered intelligent automation is rapidly transforming both […]

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Equality is personal, even in business

Author: David La Rose, Managing Director, IBM Australia and New Zealand Who has given you career opportunities over the years? Many of us have been recipients of another person’s time, support or encouragement. These opportunities occur every day in the workplace, but the statistics show men still receive opportunities more than women. This struck a […]

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Are you ready to strike when threat actors attack?

Author: Pelin Nancarrow, Asia Pacific Lead – X-Force Incident Response & Intelligence Services, IBM Security As the cyber threat landscape evolves, what we saw in 2018 is organisations across all industries are facing unmanageable levels of cyber threats brought on by the changing threat landscape, the risk of exposure and an ever-growing attack surface. The […]

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Think 2019: Come together and think

Author: Amanda Johnston-Pell, IBM Chief Marketing Officer A/NZ After 13+ hours in the air, catching a glimpse of San Francisco through my aeroplane window was an exhilarating way to kick off Think 2019. It’s hard to succumb to jetlag when you know you are going to spend the next four days at a conference with […]

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Data is the world’s new natural resource

Author: Mike Smith, Managing Director, IBM New Zealand Last  Friday I joined a BusinessNZ audience and had the privilege to introduce the Prime Minister as she made her first major speech of the year. Having attended the World Economic Forum in Davos, the challenges facing economies around the world were clearly top of mind. Many […]

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The state of the Telco Industry

The following article was first published on the Bluewolf blog, an IBM Company. There are three major network-related trends from which telcos are emerging as enterprise digital service providers: cloud-based on-demand service delivery is complementing on-premises IT systems; programmable network infrastructure for supporting specific use-case scenarios is complementing passive networks, and data-driven network systems of […]

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Fractals – a way to see infinity

Edited by: Anne Nicholson, Brand and Content A/NZ Ever wonder why a river, looks like a tree, looks like a leaf? IBMer Benoit Mandelbrot did. His quirky way of looking at the world led to the discovery of fractal geometry. Fractals have made it possible to mathematically explore the kinds of rough irregularities that exist […]

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