AI for call centers

Knowing where to get started and what to expect with AI can be overwhelming. Watson experts and clients share tips to get started, best practices, results and walk you through conversational AI basics in Watson’s exclusive Masterclass.

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Business focused AI with seamless integration

Watson Assistant is a business focused AI assistant with industry experience that seamlessly connects into your call center. Deploy Watson faster with pre-packaged solutions built to improve customer satisfaction and empower live agents - while lowering support costs.

Named the leader in Forrester’s New Wave report on Conversational Computing – IBM Watson Assistant is the AI for your business.

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Are you ready?

Take the 5 minute assessment to see how your call center stacks up, and learn how to get to the next level.

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The technology powering the solutions

Watson Assistant is the industry leading business AI technology enabling business users and developers to collaborate and build conversational AI solutions. It’s highly flexible, allowing you to deploy small, focused solutions or scale to enterprise deployments supporting millions of conversations.

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