IBM supports many community versions of open source software

Discover how open source support can unlock value for your teams

A recent Forrester research survey showed that 55% of enterprises are using 5 or more types of open source software—but 79% struggle with their real-time support. Some of the biggest challenges that enterprises face with supporting their open source software are:

  • Security and compliance risks
  • Higher cost of using commercial licenses at scale
  • Interoperability issues
  • Integration with projects and open source technologies
  • Personnel and skills gaps

What support challenges do you face when using open source technologies?

Benefits of IBM open source support

Simplify issue resolution

Single source of support and accountability for your open source software issues helps to reduce complexity

Reduce risk

Take a preventative, proactive approach to security and compliance issues

Lower costs

Reduce cost of using commercially licensed software at scale

Improve productivity

IBM support services provide reliable support so your teams can spend less time fixing and more time innovating

Support for commercial open source software

  • IBM has been supporting open source for 20+ years
  • Support solutions are available for the Red Hat & SUSE product portfolios
  • IBM technicians hold key industry certifications
  • Premium support offerings are available including proactive and predictive services

Support for community open source software

  • Enterprise-class support for 150+ community versions (PDF, 199 KB) of open source software
  • Support for common OSS running in the cloud or on x86, IBM Power and IBM z Systems
  • IBM offers expert advisory services to help developers get answers to questions on topics such as interoperability, installation and configuration, helping to make your job easier.

Learn more about open source support

Solving the open source challenge

In this short webcast presentation you will learn ways businesses like yours can leverage IBM Services, and our community of experts, to provide your team with support for the solution stack at any stage of software development.

Is time spent supporting open source technology slowing innovation?

New data suggests opportunities gained by off loading IT support. 

Connect with open source support experts

Camilla Sharpe

Business Line Executive, Multivendor Software Support

  • Open source software support
  • Linux ecosystem support

Rob Coventry

Open Source SW Technical Executive, Technical Support Services

  • Open source software support
  • Open source software adoption

Randal Wilson

Global Sales Executive, TSS Open Source

  • Open source ecosystem
  • Community open source relationships

Chat with an IBM expert for a 30-minute strategy session at no cost

Discover the full value of your business and technology potential with an IBM expert consultation at no cost.