A new IDC Report shows how IBM Open Source Support can improve developer productivity by 18% and helps clients deploy new apps 38% faster

Overview

IBM helps enterprises speed adoption of open source software. Our software support includes advisory, implementation, troubleshooting and day-to-day application management for commercial (Red Hat/SUSE) and 240+ community packages including Apache, OpenStack, Ansible, Python and many more, helping developers spending less time resolving issues and more time innovating.

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Overview of IBM Open Source Software Support (01:28)

Benefits

Simplify issue resolution

A single source of support and accountability for your open source software helps reduce complexity and accelerate productivity

Reduce risk

Take a preventative, proactive approach to security and compliance issues

Lower costs

Reduce your spend on commercially licensed software by only paying for what you need when you need it.

Support for commercial open source software

  • IBM has been supporting open source for 20+ years
  • Support solutions are available for Red Hat & SUSE diverse product portfolios
  • IBM technicians hold key industry certifications
  • Premium support offerings are available including proactive and predictive services

Support for community open source software

  • Enterprise-class support for 240+ community versions (PDF, 93 KB) of open source software
  • Support for common OSS running in the cloud or on x86, IBM Power and IBM z Systems
  • IBM offers expert advisory services to help developers get insight on topics such as interoperability, installation and configuration, and how to help to make your job easier.

Featured webcast

Let's Disrupt! How embracing open source has brought business value to Amdocs
Amdocs head of technical product management, Cedric Gegout, shares how the trusted provider of software and services to communications and media companies, leverages open source, IBM Services, and its MS360 cloud native development acceleration platform.

Related solutions

Overcoming the complexity of open source

Forrester found that 53% of enterprises are using five or more open source technologies and 79% of them struggle with real-time support. Enterprises need help unlocking the full potential of large-scale open source software adoption.

Addressing market uncertainty through open source

Be prepared and ensure you are flexible and are able to respond and innovate quickly in an ever changing market. Learn the key to using cloud and other open source technologies for responding to changing conditions and customer expectations.

Optimizing IBM open source software support services

IBM provides open source management service to accelerate the need for digital transformation support. As countries open for tourism, read how IBM collaborates with CAT Telecom to track the health of tourists through Covid Tracker app and help control the virus.

Discover the full value of your business and technology potential with IBM