Reflecting on the 3 Dimensions of Enterprise Content Management

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I can’t believe we are already at the end of 2016.  It’s crazy how fast time flies.  As we approach a new year, many of us take some time to reflect on the past year and think about our personal goals and priorities for the upcoming year.  But it’s not just a time for personal reflection.  We also look at our work plans and strategies – mapping out our key goals and the actions we will take to achieve them.  That got me thinking about the Enterprise Content Management market that my job focuses on.

ECM has been around for about 25 years.  It’s a $6B industry that is the cornerstone for how we interact with content.  When I look at the technologies and capabilities we have in the IBM ECM portfolio, it’s exciting to see how cloud and mobile have completely changed how we work with business content.  But we didn’t always have these cutting-edge technologies in ECM.  We’ve evolved over time, adopting new technologies as business needs demanded. Digital Design

ECM started out primarily focused on capturing, archiving and governing content.  The focus was on knowing what content you had, and managing it efficiently.  But as new capabilities were introduced, ECM expanded to focus on activating business content.  This is where workflow and Case Management solutions come in, and where most ECM deployments are at today.  But as we look forward, ECM is exploding with new use cases, changing the way we all work with content, by adopting Cloud, Mobile and Cognitive capabilities.  That is where the future of ECM is heading, and it’s really exciting.

Want to learn more?  Check out this short video on the 3 Dimensions of ECM now available on the IBM ECM Media Hub.  After you watch the video, be sure to check out all of the other cool videos available.  We add new content regularly, so be sure to check back often.

Portfolio Marketing Manager, Case Management and Smarter Process, IBM

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