Cost of a Data Breach Report 2025 AI is becoming a security risk. Are you covered?

Artificial intelligence (AI) consulting services

Leading the way in generative AI with over 75K trained consultants

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Market Recognition

IBM Consulting has been recognized as a Star Performer in the Leaders category of the 2025 Everest Group Artificial Intelligence (AI) and Generative AI Services PEAK Matrix Assessment 2025.

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Unlock the Full Potential of AI

By 2030, AI is expected to drive up to USD 4.4 trillion in annual productivity gains. Yet, many companies struggle to achieve and scale value from AI.

To successfully scale AI, the right strategy, data, architecture, security, and governance need to be in place and aligned with business goals. We help clients do this by designing, building and scaling cutting-edge AI and Agentic AI solutions that accelerate strategic imperatives, enable people to trust the AI models that support them, and meet you at your current state, no matter your current skills or technical footprint.

IBM Consulting helps you do the right AI and do AI right.

Capabilities
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AI Strategy & Governance
Align business strategy with responsible AI
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Data Services
Get data ready for AI
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Agentic AI
Empower your business with AI-powered transformation and multi-agent integration
Use cases
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AI Consulting for supply chain

Elevate your customer experience to differentiate your organization by intelligently applying AI technology.

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AI Consulting for marketing

Modify your strategy and content based on AI technology that identifies customer behavior, preferences and sales trends.

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AI Consulting for customer service

Optimize your workforce with our AI-augmented HR solutions and expertise.

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AI Consulting for cybersecurity

Discover how our cybersecurity services use our proprietary AI to both transform your business and manage your risk. 

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AI Consulting for IT Operations

Step up IT automation and operations with generative AI, aligning every aspect of your IT infrastructure with business priorities

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AI Consulting for finance

Use AI-powered insights for better performance measurement, forecasting and more confident decision making.

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Case studies
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Nationwide Building Society deploys advanced AI solutions
Generative AI is transforming operations within financial institutions, learn how Nationwide Building Society tackled the significant changes this technology requires.
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Coca-Cola Europacific Partners (CCEP)
CCEP engaged IBM Consulting® as a strategic advisor to help in its procurement transformation journey.
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Virgin Money makes the move to AI-powered customer service
Read about how Virgin Money worked with IBM Consulting to build an AI-powered banking virtual assistant to boost customer engagement.
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State of AZ Child Services
40% productivity gains from the implementation of key Microsoft gen AI solutions that have significantly improved the efficiency of caseworkers
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U.S. Open
To help the US Open stay on the cutting edge of customer experience, IBM Consulting built powerful generative AI models with watsonx.
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Mixing data and AI to optimize operations at British Sugar
IBM Consulting helped British Sugar leverage over 112 years of data to create a data-driven organization powered by AI.

Insights

AI news moves fast. Keep up with the latest stories, advancements and uses relevant to your business. Get the best of AI in your inbox with just 1 to 2 emails per month.

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Agentic AI explained and the types of problems it solves best Watch now on Youtube
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Healthcare in the AI era
By embracing AI strategically, healthcare organizations can reshape their systems to meet growing demands while empowering professionals to deliver the care patients deserve.
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How to scale AI agents for business
Learn how business leaders can effectively and efficiently deploy agentic AI.
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Put AI to work for finance
In this episode of AI Academy, Monica Proothi speaks on how the adoption of generative AI offers finance teams a new way to address these challenging and complex problems.
Related solutions watsonx platform

Experience IBM Watsonx, our portfolio of AI products that accelerates the impact of generative AI in core workflows to drive productivity.

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Business process outsourcing services

Experience co-creation that drives business value quickly, modernizes essential business processes and helps you deploy enterprise-wide AI strategies.

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HR and talent transformation consulting

Reimagine and modernize HR with AI at the core to deliver better business outcomes, and unlock employee and work potential.

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Take the next step

Get started quickly with an AI strategy briefing. Discover where generative AI can make the biggest impact and how watsonx can elevate your AI investments.

Request an AI strategy briefing
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Explore career opportunities

Join our team of dedicated, innovative people who are bringing positive change to work and the world. 

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Visit IBM Consulting’s resources page

See our latest collection of reports, guidebooks and thought leadership papers to help grow your business.

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