Mobile Computing

How One Sales Manager Helped Reinvent the Customer Experience

When I stepped out of the City Furniture showroom in Tamarac, Florida, and headed to Cupertino, California, for a mobile app design session with IBM and Apple, I really didn’t know what to expect. My initial thought was that they needed someone to listen in and answer questions while the designers, developers and IT team […]

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Catering to the Always-Connected Airline Traveler

The way people buy airline tickets has changed dramatically over the past 5 years. Due to rapidly evolving competitive landscape of digital economy, the airline product has been unbundled such that travellers are offered everything from basic seat selection to upgraded seats as extras over and beyond the basic fare. From the moment a passenger […]

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How IBM and SAP Are Driving Mobility Into the New Economy

Leading enterprises across all industries now recognize digital transformation as imperative to drive efficiency, enhance the customer experience, and ultimately gain a competitive advantage. For many, the path to transformation begins with mobile – a platform that promises a quick return on investment by enabling convenience and adaptability. A recent IBM survey of global C-suite […]

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Business Mobility Gets a Cognitive Upgrade with IBM Watson

Ten years ago, the iPhone and iPad did not even exist but today, it’s hard to remember life before mobile devices. When I forget my iPhone  at home, I feel anxious or like I’m constantly missing something. Let’s face it: no one feels the same way about leaving a pen behind. Mobile devices are transforming […]

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Social, Mobile, & Cloud, Just the Latest In History of Sports Innovation

Technology unlocks the history of sport. It is also the key to understanding sport’s future. Modern sport has been driven by three overlapping aspects of innovation: participation technology, spectatorship technology and media technology. Today’s digital era unites all three. In Victorian England, “participation technology” allowed sport to move beyond pockets of parochial play and settle […]

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How I Helped Design an App That Puts Data to Work for Boots UK

In 2015, I had an amazing opportunity to go with a team from Boots UK to the Apple headquarters in Cupertino, California, to help design a new IBM MobileFirst for iOS app for iPad that would help me and my colleagues better serve our customers. I work in a Boots store in Norwich, England, as a […]

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