IBM Responds to Hurricane Florence

Hurricane Florence made landfall in the Carolinas last Thursday, and already has claimed at least 18 lives, left more than one million people without power, and caused record-breaking floods. Though now downgraded to a tropical storm, Florence’s progress has slowed – which means it continues to saturate already-flooded areas with even more rain. IBM and […]

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Customer Loyalty Revisited with Advanced Personalization

Customer loyalty has become an ever more complex and nuanced discipline. Consumers might stick with a brand because of product quality and price breaks, but they also expect something more than just a transactional relationship. Knowing that companies collect their personal information, consumers want to see that data be the foundation of smart, personalized — […]

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Driving Transformation: How Connected Vehicles Challenge OEMs

When it comes to buying a car today, connected technologies are the new deal-breakers. According to the recent “Car Tech Impact Study” from AutoTrader, 89 percent of buyers are willing to wait for must-have technology features, and nearly half would switch brands in order to get the features they want. It’s no surprise, then, that […]

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Winning with AI

Since the year 2000, 52% of the companies that make up the Fortune 500 have disappeared. They have been acquired, succumbed to performance atrophy, or declared bankruptcy. In this hyper-competitive marketplace, winners and losers are being declared every day. And while artificial intelligence (AI) can be the valve to these pressures, for many, drafting a […]

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IBM DeepSense Collaboration to Advance ‘Blue’ Economy in Canada

The global ocean economy is predicted to increase to US $3 trillion by 2030, according to the Organization for Economic Co-operation and Development (OECD). With the world’s longest coastline, Canada is in an enviable position to capitalize on this growth. Yet, without data-driven insight to integrate and leverage new technologies, Canadian industry will continue to […]

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These Days You’re Far From Alone When in the Field

If you’re a company that provides physical products or services, then you probably have engineers out in the field inspecting, servicing and maintaining those products. The role of so-called field engineers are by definition highly mobile, and apps are making a huge difference to these workers. Early apps consolidated workflow, logistics and job-related information. This […]

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IBM, Box Continue to Expand Strategic Partnership

Enterprises today operate in a complex global environment where employees, customers and partners are often located across every corner of the world. At the same time, they are faced with managing an array of evolving global compliance, data protection, performance and security requirements. To help people achieve more at work amid this complexity, IBM and […]

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How Plains Midstream Canada Mixed AI into its Digital Transformation

Calgary, Alberta, is home to Plains Midstream Canada (PMC), one of the largest transportation & midstream providers in the oil industry. PMC links petroleum producers with refiners and other customers via more than 8,000km of pipeline, as well as, truck and rail transportation services. It also operates 24 facilities for crude oil and NGL storage […]

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Watson Health: Setting the Record Straight

We at IBM have a lot to be proud of, including our pioneering work with Watson Health. Unfortunately, some media reports, including an August 11th story published by The Wall Street Journal, distort and ignore facts when suggesting IBM has not made “enough” progress on bringing the benefits of AI to healthcare. I feel it […]

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Taming Earth, Wind and Fire with AI-Supported Utility Management

Across the country, regulators and lawmakers aim to hold utilities responsible for all power outages, including those caused by weather and natural incidents. With the demand for electricity rising, governments expect utilities to treat the delivery of electrical power as a critical public service that should experience little to no interruption. When an outage lasts […]

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Minestar Taps AI to Refine Oil & Gas Bidding in Canada

Minestar casts a wide net across the Canadian oil & gas and oil sands industry. That’s because it covers just about every aspect from mining and petrochemicals, to power generation and other sectors, as well. So when the energy industry began to drive down costs in recent years, Minestar, which is known as an engineering, […]

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How the Media’s Merger-Mania Will Impact Consumers

Facing staggering disruption in recent years, media companies are in the midst of a heated battle against one another to be able to reach consumers. But aside from merging with one another, how do they actually go about finding — and keeping — customers? Mergers of technology, media and telecom companies have accelerated in recent […]

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