Robert Barron

Artificial intelligence July 19, 2021

New Field Guides to IBM Operations: CSMO and AIOps

2 min read - IBM, IBM Cloud and the IBM Garage are proud to announce the release of two IBM architecture field guides. These field guides are handy introductions to applying IBM’s agile service management operations methodology to your organization and streamlining your processes.…

Cloud June 21, 2021

IBM’s Observability and AI Operations Solutions: How They Fit Together to Resolve Incidents

3 min read - IBM’s three synergistic solutions in the AIOps domain: IBM Observability by Instana APM, Turbonomic Application Resource Management for IBM Cloud Paks and IBM Cloud Pak® for Watson AIOps. While this article will describe some of their capabilities in incident management…

Cloud May 20, 2021

Watson AIOps in Action: An Incident Timeline

8 min read - A look at managing an incident both with and without Watson AIOps. Chapter 5 of “The Art of Automation” presented the vision of AI in IT Operations management and the techniques that are developed at IBM as part of the…