Integrate Watson Services into Salesforce to deliver solutions that leverage the power of AI, enabling you to make smarter decisions faster, across service, sales and more.
A new AI-solution developed exclusively for Salesforce by IBM Watson. Get your agents the information they need to resolve customer cases quickly and efficiently right from within the Salesforce Service Cloud.
Watson Discovery for Salesforce: AI powered insight for your CRM
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Learn more about Watson Discovery for Salesforce
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Business partners that are bringing Watson Discovery for Salesforce to their client base:
How Watson Discovery transforms your customer experience:
Easily ingest your data from the following connections:
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Analyze the intent of a customer or client and proactively prepare the most appropriate next step for your agent to quickly resolve the case.
Access to thousands of curated recent news articles that provide untapped information which sellers can query for relevant leads, right from within Salesforce.
The simplest way to integrate Watson into your Salesforce application is to use one of our pre-packaged software development kits (SDK).
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Learn step-by-step how to build with Watson SDKs
See how Autodesk is working with Watson and Salesforce to transform customer care.
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Learn how Rollio integrated Watson cognitive capabilities into their Salesforce app to improve CRM data entry.
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