Ready for the new energy ecosystem?
Utilities can reduce operating expenses 20%, while lowering environmental impact and increasing customer satisfaction.
of business leaders consider sustainability fundamental to remaining competitive. 58% of utility CEOs say it's a key priority.
Solution areas
Grid operations
Consistently balance distribution-side supply and demand to deliver safe, secure and reliable electricity service from both traditional and renewable resources.
Customer experience
As expectations and options continue to grow, utilities must create a personal connection with each customer to increase satisfaction, loyalty and collaboration.
Digital enterprise
A digital transformation streamlines operations by enhancing supply chain efficiency and lowering operating costs.
Who we work with
National Grid improves grid planning
Strategic asset management helps optimize asset performance across 350 sites with a single portal.
CenterPoint Energy transform its systems
IBM helps CenterPoint Energy anticipate customer needs to be more predictive and proactive.
E.ON fortifies its security
Reduce security risks and gain greater transparency with IBM® Security Identity Governance.
Expert insights
The Chinese government wanted to make the country’s air cleaner. IBM Energy, Environment, & Utilities Global Managing Director Brad Gammons discusses how machine learning and AI helped bring bluer skies to Beijing.
IBM Technology
IBM’s advanced technologies can help energy and utility companies harness their data to increase efficiency and reduce expenditures.
Artificial Intelligence
Use IBM Watson® to analyze energy and utility data so you can deliver affordable and sustainable services to your customers.
IoT
Monitor energy and utility data with IBM IoT technologies tailored for predictive maintenance, automated operations optimization, and best-in-class customer service.
Cloud
With IBM Cloud™ you can use energy and utility data to improve service operations, ease product development, and deliver real-time insights to cut down on costs.
Blockchain
Leverage IBM Blockchain to increase data security and build system transparency throughout your business – all the while gaining the trust of your consumers.
Trends and news
Mind the utilities cybersecurity gap
Automated, AI-driven IIoT cyber hygiene is critical to utilities operations and service delivery.
Chatbots – how AI makes them better
AI-powered chatbots link different data systems to efficiently engage customers and reduce costs.
Why weather matters to energy organizations
Discover how weather insights can help energy and utility companies bring back the sunshine.
Ready to learn more?
Discover how dynamic solutions from IBM can help you work smarter and improve how you generate and distribute energy to customers.
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