Utilities are facing rising demand, aging infrastructure, and growing network complexity. Leading organizations are showing what’s possible by unifying operational ecosystems, improving data access, and equipping their workforces with new digital capabilities. This report outlines a roadmap to help utilities modernize networks, build resilience, and accelerate innovation.

Key points:

• Unified operational ecosystems enable 18% higher operational responsiveness and faster coordinated decision‑making
• Operational intelligence delivers 17% faster outage recovery, 14% better forecasting accuracy, and 12% improved asset utilization
• Talent investment is foundational, with 96% of advanced utilities building cross‑functional OT/IT teams and formal governance
• Modernization funding offers a unique opportunity to synchronize asset renewal, digital transformation, and organizational change
• Data access improvements of 24% and energy‑efficiency gains of 16% showcase the potential of connected, intelligent operations

Read the full report to learn how utilities can maximize modernization investments and build next‑generation networks that are more resilient, efficient, and digitally empowered.