Overview

Mortgage and Lending Solutions from IBM engage clients with a Design-Thinking led approach using business process automation, robotics, analytics and cognitive capabilities. Delivered through the IBM Cloud, these APIs are designed for seamless integration and rapid personalization.

  • Visual classification solutions can convert docs to data with up to 99% accuracy.
  • Analytics services from IBM provide insight into newly forming fountains of data.
  • Machine learning tools help software recognize data and apply automation.

The benefits

Immediate operations support from a trusted delivery partner.

Access to a senior faculty of former CXO mortgage practitioners.

Lower costs and improved quality, delivered in a model ready for tomorrow.

Mortgage and lending solutions

Cognitive Customer Engagement

Help improve customer service, expedite transactions and lower costs with Watson™ conversational solutions.

Augmented Workforce

Cognitive agent assist uses Watson to help improve and accelerate agent performance so they can deliver the best customer experience.

Retention Analytics

IBM Watson Analytics® monitors your loan portfolio to understand key attributes and characteristics that can predict the likelihood a customer will refinance.

Insights Engine

Gain insights at each stage of the real estate lifecycle to help drive revenue growth and strengthen customer interactions.

Business Process Automation

Execute with speed using new labor models to help gain maximum benefit and enable an agile enterprise.

Customer Insights

Customer insights analytics provides the authentication, intelligent routing and advanced analytics to help lenders identify customer issues and reduce costs.

Would you like to learn more about our mortgage and lending services?

Educational resources

Report

Chart a new direction with blockchain

Blog

5 tools for process automation and workforce transformation

Blog

What does artificial intelligence mean for your business processes?

Video

Leverage the Internet of Things to achieve operational excellence

Report

Illuminate the dark data and use it to your advantage

Blog

5 keys to driving automation adoption

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Meet our experts

Henry Santos

Global Practice Leader, Lending Solutions

Niraj Patel

CIO, Industry Lending Platforms

Lisa Weaver, CMB

Executive, Financial Services Sector

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