What will intelligent automation help improve?

Cost savings

Cost savings

Learn how you can create new revenue streams and find unexpected saving opportunities.

Business efficiency

Business efficiency

Experiment with new digital systems that help your teams plan more efficiently.

Process automation

Process automation

Jump start your digital transformation journey with new automation technologies.

Featured services

Artificial Intelligence Services

Apply AI across your organization to drive business growth and efficiency.

Digital Workplace Services

Automate your endpoint management and enhance enterprise mobility.

Multi-Vendor Support Services

Transform IT support management through a one-stop shop solution

Business Process Automation Services

Jump-start your digital transformation and remove routine processes from your day-to-day.

Process services

Business Process Outsourcing

Focus on continued cost reduction and exceptional customer experience by adopting an outsourcing approach.

Digital Workplace Services

Explore our enterprise mobility services that help reinvent how you do work.

Blockchain Services

Digitize transactions and information with blockchain to help protect data and reduce costs.

Business Process Reengineering

Use our global consulting experience to modernize and reinvent your processes from the ground up.

Finance Operations and Transformation Services

Streamline and accelerate your finance transformation with AI, analytics and blockchain.

Data Science and Advance Analytics Services

Use the power of AI to help uncover insights, boost productivity and reduce risk.

Risk and Fraud Management Consulting Services

Fight crime with analytics tools and guidance that can reduce losses and help improve compliance.

Procurement and Strategic Sourcing Services

Transform your supply chain operations with AI solutions to help reduce operational costs.

Multi-Vendor Support Services

Simplify the support required for your complex IT environment.

Case studies

Fortis Healthcare

With the flexible solution for consolidated IT support, Fortis can meet the needs of a growing, geographically dispersed workforce.​

KONE

KONE is improving “people flow” in some of the world’s busiest buildings using IoT and AI.

McLane

McLane, a trucking company, is transforming itself into an advertising firm.

BRF

BRF manages as busy an IT service desk as any. With IBM Watson, they transformed their service desk experience for employees.

DBS Bank

DBS Bank is using automation to become one of the most efficiently run financial organization in Asia.

Volkswagen

VW is serving customers personalized experiences and tailored offers with their landmark app, We Experience.

Educational resources

Report

IBM Institute for Business Value: The evolution of process automation — Moving beyond basic robotics to intelligent interactions

Report

Accelerate your support experience with the cognitive, AI-powered help desk

Report

Learn what Forrester says about IBM Multi-Vendor Support Services

Meet our experts

Joseph Bellissimo

General Manager, Cognitive Process Transformation

Carol Zichi

Global Portfolio Executive, IBM Digital Workplace Services

Lohitashwa Thyagaraj

Master Inventor & Automation Architect

Would you like to learn more about IBM business consulting?