Making the supply chain smarter and future-proof with AI and Blockchain

Technologies like AI and Blockchain are proving to be game changers in order fulfillment and supply chain management; enabling organizations to integrate and provide visibility into their supply chain networks – suppliers, trading partners, distribution partners, and services partners. Most manufacturers and retailers rely on disparate systems, processes and tools for their operations. However, these […]

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What is a Cognitive Enterprise and Why build it?

Organizations are facing an unprecedented convergence of technological, social and regulatory forces. As artificial intelligence (AI), automation, Internet of Things (IoT), blockchain and 5G become pervasive, their combined impact will reshape standard business architectures. Later in June 2019, CNBC is organizing multiple discussions in Mumbai called Building Cognitive Enterprises. These discussions will also be televised […]

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IBM Services – Breakthrough Partnerships: Godrej Group teamed with IBM to embark on cloud journey

Indian organizations are growing. From being regional players within the country to being national and some even multi-national companies (MNC’s) in their own right. Predominantly through inorganic growth in developing markets around the world and sometimes even acquiring companies in the developed markets. A lot of departments need to come together when two or more […]

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IBM Services – Breakthrough Partnerships: ABFRL partnered with IBM to transform IT infrastructure

Would you shop in a store at your favourite mall if you found out that they couldn’t bill you because their IT systems went down? Would you remember your bad experience waiting for the team at the billing counter to get the systems up again enough to not visit the same brand at another outlet, […]

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IBM Services – Breakthrough Partnerships: Future Group optimizes energy consumption with a Watson IoT solution

Visit any mall this summer in India, and you’ll come across a very familiar sight. The place will be teeming with people trying to engage in ‘retail therapy’ while enjoying the respite from the more-often-than-not boiling temperatures outside. Not many will make their purchases right away and some may only window shop. Some others may […]

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Surviving Natural Disasters : Technology to the rescue

According to the United Nations’ Global Humanitarian Overview 2019 report, in the period between 2014 and 2017, 870 million people from 160 countries, either lost their lives, their livelihoods or were displaced from their homes because of disasters caused by natural hazards. Asia-Pacific nations experience more natural disasters than any other region. Between 2014 and […]

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The essentials to a competitive edge in the Industrial Age. Is your organization tuned in?

The manufacturing industry is fundamentally changing, with advanced technologies increasingly underpinning global competitiveness and economic prosperity. Industrial leaders are digitizing essential functions within their operations, as well as, with their partners along the value chain. In addition, they are enhancing their product portfolio with digital functionalities and introducing innovative, data-based services. While exponential technologies can […]

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BRF enables consumer-like IT support for its employees

There is no dearth of large multi-national organizations across the world, operating in several industries. Couple of things common across all of them is a large number of employees, several instances of IT infrastructure, software, applications running these organizations and therefore, a need for those employees to engage with IT helpdesks to resolve their issues. […]

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Transform CX with AI: Being Personal, Seamless & Relevant

Companies use all kinds of tools to find out what customers think about their products and services so they can improve the overall customer experience (CX). They mine data from social media, conduct focus groups surveys, and collect feedback from customer service reps. Eventually, all this information will reveal what customers think and feel. But […]

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Automation for the Digital Workplace

Scenario 1: You’ve been on a vacation, and it’s been a great time. It’s one of those holidays where you decided to leave your laptop behind and disconnect the email service from your handheld device as well. What’s that? You say it sounds utopian?!!   But let’s just hold on to the thought for a […]

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