How my Intrapreneurial approach reaped in reward of net new $100 million dollar business – in 5 years!
By mid 2022, about 55% of connected cars on Indian roads would run on IBM Technology and run by IBM Consulting services. In addition, IBM would also run Connected car service for an Global Auto OEM for its Japan and Europe market.
How ICICI Prudential Life Insurance is Scaling Customer Care and Leveraging AI to Personalize Experiences
Organisations are constantly challenged to meet dynamic customer requirements and rethink ways to engage with them on their terms and as per their convenience. With customers at the core of decision making and business success, organisations are tuning to digital capabilities that can support new-age services. When done well, after sales service boosts the overall customer experience by providing […]
There is no shortage of challenges security teams face today: an ever-increasing barrage of advanced threats, an increase in number remote workers accessing the corporate network, proliferation of security tools to cover an expanding attack surface, an increase in number of cloud applications, and a shortage of security skills. As IT environments become increasingly dispersed […]
The pandemic changed the world in the most unexpected ways and has been one of the most widely reaching crisis. It disrupted normal life and businesses. The disruption in human life resulted in positive transformation and healing for mother earth as air and water purified and the non-human population rejoiced their habitats. Post pandemic, world […]
Nowadays, many consumer facing companies are building / buying a Customer Data Platform (CDP). There are literally 100s of vendors in the market currently and more continue to emerge. Some studies project it to be a USD 15 Billion market by 2026, with a CAGR of 35%! What is CDP? At a high level, CDP […]
Manufacturing, Transportation & Logistics, Energy & Mining are some of the industries Private 5G can transform At the recently concluded Mobile World Congress 2021 in Los Angeles, IBM and Boston Dynamics showcased Spot, a dog-like robot that can help companies address worker safety, optimize field operations, and boost maintenance productivity in industrial environments. With the […]
Digital Technology has been driving innovation and disruption in the banking sector and there is a perceivable shift in the way we experience banking today. New products (Paytm - wallets), services (payments - UPI), experience (swipe banking – app based) is made possible by new entrants, fintechs leveraging existing backbone and networks of the banks.
When I started my career about 22 years back in sales and account management, I was always told that build relationships, spend as much time with clients. I was told that the return would be good commissions and incentives. I took a straight jacketed approach at the start of my career and when you are […]
Established in 1918, Saraswat Bank is today one of the largest urban cooperative banks in India. The bank’s leadership is committed to taking its legacy ahead with outstanding service.
In a world where companies are only as good as its last quarter, insurance companies are under pressure to make decisions that will increase their new business revenue, underwriting profits and reduced cost to show improved combined ratios.