Learn how conversational systems can improve your customer service by automating tasks, augmenting experiences, and differentiating your business.
About the speaker
Rob High, IBM Vice President, IBM Fellow, CTO IBM Edge Computing
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02. Getting started
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03. Organizing your team
04. Core concepts
Companion GuideThis guide summarizes the episode and provides key lessons. Great to have for reference or share with a colleague.
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RBSCora, an AI assistant is trained with over 1,000 responses to more than 200 customer queries.
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