The way businesses engage with customers is changing. Customers expect to engage wherever and whenever they are to get answers, ask advice and take action in a consistent, seamless way. Conversational AI makes this possible.
But how do you build a robust solution to meet the need? One that scales across your organization? Integrates into workflows and platforms? In this course, IBM experts and clients provide tips to get started, dive into best practices, share results and walk you through conversational AI basics.