How Watson Assistant helps clients stay compliant in regulated industries
Make sure your virtual assistant isn’t putting you at risk
How Fiserv improved a cumbersome client service experience with a Watson-enabled virtual agent
The IT team at Fiserv uses AI to streamline customer and agent interactions Watson Assistant ...
by Brenna McCarthy | October 8, 2021
From underwriting to claims management, artificial intelligence will transform the insurance industry
Insurance is a $1.2 trillion industry in the U.S. alone, employing 2.9 million people. Historically...
by Lexi Soberanis | September 13, 2021
Watson Assistant now equipped with new options to help businesses transform customer service
IBM’s virtual agent, Watson Assistant, is now available with an add-on option that is designed to ...
by Rachel Liddell | September 9, 2021
IBM OpenPages with Watson wins Red Dot design award
We are pleased to announce that IBM OpenPages with Watson has won an Interface & User Experience Design award at the...
by Kacie Eberhart | August 31, 2021
Foundations of trustworthy AI: Guiding the workforce
As an organization expands its use of AI, its teams should build individual AI solutions that are trustworthy from the ...
by Kristen Summers | August 9, 2021
Foundations of trustworthy AI: Trusted AI for the workforce
As the benefits of AI take hold and social issues rise to our collective attention, the need for trustworthy AI ...
by Anshul Sheopuri | July 14, 2021
IBM launches first AI incubator for social impact
We are proud to announce the launch of IBM’s first AI incubator for social impact organizations, empowering nonprofit ...
by Armand Ruiz | July 12, 2021
Meet the new standard in risk management
Legacy assessment based third-party risk management (TPRM) practices have struggled for years to keep pace with business...
by Thomas Wisehart | June 28, 2021
How Telstra built an AI virtual assistant for HR
After transforming its customer service with virtual assistants, Australia’s largest telco is turning its attention to...
by Brenna McCarthy | June 22, 2021
The 4 key elements missing from your conversational AI strategy
Clerk of the Superior Court in Maricopa County: Delivering fast, accurate answers to the public
Independent study finds IBM Watson Assistant customers can accrue $23.9 million in benefits
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