June 23, 2017

How to use Watson Speech to Text utilities to increase accuracy

Learn how to use Watson's Speech to Text utilities to increase the accuracy of your results. In this blog post, we've also included links so you can download the S2T utilities. We've also included Sample .wav files and Python code. Get started with Watson's Speech to text service today. Learn more.

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June 21, 2017

IBM Watson at VivaTech 2017: AI trends, new Watson-powered startups and more

The VivaTech Conference was back in Paris from June 15-17 drawing 50,000 tech leaders, innovators and tech-lovers from around the world. The IBM team showcased how Watson is at work in the world today, and also introduced 9 startups that are already building with Watson's APIs in various industries.

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June 19, 2017

Bots for the greater good: 6 chatbots making the world a better place

Chatbots are great for 24x7 customer service, booking hotel rooms or getting weather updates. But others have nobler goals for their bots. Here are 6 inspirational bots powering social good, including bots that help people solve legal issues, quit smoking, meditate, and find voting locations. What will you build?

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June 15, 2017

The code of ethics for AI and chatbots that every brand should follow

While chatbots continue to grow in popularity, businesses often overlook important issues related to morals and ethics of chatbots and AI. Customers need to know when they are communicating with a machine, and that brands will protect their privacy and data in today’s interconnected world. Ownership of information shared with a bot is another key ethical consideration and can create intellectual property issues.

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June 14, 2017

ALERT: Disabling support for 3DES Cipher Suites in TLS connections to eliminate a vulnerability

Sharing an important update for Watson Developer Cloud users. A vulnerability, Sweet32, was recently identified in cipher suites that use the 3DES block cipher algorithm. The support for 3DES cipher suites in TLS connections made to Watson Developer Cloud services is being disabled to eliminate this vulnerability. Learn how to check if you've been impacted.

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June 12, 2017

How Autodesk sped up customer response times by 99% with Watson

Learn how software company Autodesk improved response times by 99% by building a virtual agent (AVA) that interacts with customers and responds to questions in real-time. AVA resolves issues on her own or can collect information to hand over to a human agent along with a full background. Learn how Autodesk used Watson to scale customer service, increase user satisfaction, and answer more inquiries faster and accurately.

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June 7, 2017

What’s in a bad user review? Maybe your next breakthrough

You can learn a lot from customer reviews. Most reviews, even negative ones, can reveal hidden insights on how to create better - even breakthrough - products. Manually reading, categorizing and prioritizing feedback is time-consuming and costly. Learn how Watson Discovery Service can automate this.

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June 7, 2017

Automatic Speech Recognition – Are All Tests Comparable?

Access to appropriate domain data is the dominant factor in determining the performance of speech recognition APIs. Watson offers a cloud-based API with a general model with the option to customize, allowing you to build a customized model versus contributing data to a central database.

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June 2, 2017

IBM engineer Rama Akkiraju featured on list of top 20+ leading women in AI research

Very few earn the title of “Distinguished Engineer and Master Inventor” at IBM, but Rama Akkiraju’s contributions warrant the distinction. Akkiraju's teams are responsible for many of Watson cognitive services and leverage AI, psychology, sociology, decision theory and consumer behavior.

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