IBM Watson Discovery is now available on any cloud
July 1, 2019 | Discovery and Exploration
IBM is excited to announce that our award-winning AI search technology, Watson Discovery, is now available on-premises or on any private, public, hybrid or multi-cloud environment. With the new IBM Cloud Pack for Data integration, it’s even easier to unlock Watson’s advanced data governance and integration capabilities and apply it to your data, no matter where it resides. ...read more
AIconics names IBM Watson Discovery Best Innovator in Natural Language Processing
June 20, 2019 | AI for the Enterprise, Discovery and Exploration
On June 11, the world’s only independently judged enterprise AI awards – the AIconics – named Watson Discovery the winner for “Best Innovation in NLP.” Natural Language Processing is the area of computer science and AI that governs the interaction between computers and human languages. Specifically, NLP concerns how computers process and analyze unstructured natural language data. ...read more
IBM Watson Assistant gets smarter and faster, making customer service a breeze
June 20, 2019 | AI for the Enterprise, Conversational Services
We're excited to announce new Watson Assistant features that are designed to change the way businesses interact with their users. Watson Assistant not only helps answer customer questions quickly and accurately, but it also ensures that employees are empowered to do their jobs efficiently. ...read more
Behind the Code: Meet Laura Chiticariu
June 18, 2019 | Trends and Profiles
An IBMer for over a decade, Laura Chiticariu has played a significant role in developing AI technology for the company, particularly in Natural Language Processing. Now a Chief Architect of Knowledge and Language Foundation for IBM Watson and Cloud, she is diving deeper into the exploration of NLP and further build out its capabilities. Learn more about Laura and her journey in the latest edition of our “Behind the Code” series. ...read more
IBM Watson Women in AI event recap
June 12, 2019 | Trends and Profiles
Yesterday, we announced IBM's list of 40 Women in AI leaders. 30 of these women are joining us in New York today to participate in the New York Times Summit and will receive honor and recognition from us during a special IBM reception and ceremony. ...read more
Forrester names IBM Watson Discovery a leader in AI search
June 12, 2019 | Discovery and Exploration, News and Updates
IBM Watson Discovery is named a 'Leader' in “The Forrester Wave™ Cognitive Search Q2 2019" report. Watson Discovery, IBM’s AI search engine that specializes in extracting answers from complex business documents, received the highest scores possible in the information ingestion, intent intelligence, relevancy intelligence and tuning tools criteria; capabilities which we believe offer companies augmented AI to significantly improve the quality of enterprise search results, enabling smarter decision-making. ...read more
Has AI raised the ceiling with marketing? An interview with Kate Bradley Chernis & Joey Camire
May 11, 2019 | AI, Think Leaders
Has AI raised the floor but not the ceiling with marketing? Have we over-indexed on having content at scale? And is there a way for marketers to understand when hyper-personalization will cross the line into creepiness? In this episode of thinkPod, we are joined by Kate Bradley Chernis (Founder & CEO of Lately) and Joey Camire (principal & founding team of Sylvain Labs). ...read more
Building bots with empathy requires finding the right balance
May 6, 2019 | AI, Conversational Services
Research indicates people are more likely to disclose sensitive information anonymously to an AI interface than a human-operated virtual therapy platform. Learn more about how one company has built an empathetic bot to assist with mental health services. ...read more
Balancing personalization with brand consistency: Podcast interview with Tameka Vasquez & Oliver Christie
April 30, 2019 | AI for the Enterprise, Think Leaders
In this episode of thinkPod, we are joined by Tameka Vasquez (marketing strategist and professor) and Oliver Christie (futurist and founder of Foxy Machine). We talk to Tameka and Oliver about creating customer experiences that resonate, the beauty of simplicity and being jargon-free, and whether or not AI will replace human creativity with marketing. We also tackle whether marketers have been tone deaf and the difficulties of hyper personalization. ...read more