Today, I’m excited to announce that Watson Conversation has evolved to Watson Assistant. It has the same features that you use today, and we’re adding a new set of features to make it easier for enterprise customers to deliver personalized and engaging experiences. If you were already using Conversation, there is no action needed to […]
Integrating AI in everyday enterprise and consumer applications is steadily becoming the new normal. In a mobile-first world, the number of users accessing AI through apps on their devices is rapidly growing. Very often, their experience is hindered by inconsistencies in the quality or availability of network connectivity. Consider three distinct examples – 1. Fixing […]
We're excited to announce the launch of Deep Learning as a Service within Watson Studio. Drawing from advances made at IBM Research, Deep Learning as a Service enables organizations to overcome the common barriers to deep learning deployment: skills, standardization and complexity.
With Watson, professionals can constantly monitor the condition of the systems that power our business. Not only can Watson identify smaller issues before they become bigger ones, AI can predict where new problems will arise—and make sure they don’t.
We’ll be announcing a number of changes to the Watson Visual Recognition service at Think 2018, IBM’s flagship conference, on March 19-22. These updates will include new feature capabilities, developer tools and improvements to user experience.
If there's one thing that business leaders should take on board in 2018, it's this: customers will not wait around for you anymore. Today, customers want seamless customer experiences that deliver what they want, how they want it, right now. Businesses must do more to reduce customer effort, and it is a trend that contact center managers cannot ignore.
KPMG open a cognitive lab, which integrated new technologies from IBM Watson into their firm and into the work they do with clients.
TruGreen and Watson Advertising have teamed up to create an AI-powered ad that recommends personalized lawn care plans for consumers.
Bluewolf, an IBM Company, offers unique, sales-specific AI solutions that help businesses add Watson capabilities to Salesforce’s Einstein AI tool.