How a solid generative AI strategy can improve telecom network operations
3 min read - Generative AI (gen AI) has transformed industries with applications such as document-based Q&A with reasoning, customer service chatbots and summarization tasks. These use cases have demonstrated the impressive capabilities of large language models (LLMs) in understanding and generating human-like responses, particularly in fields requiring nuanced language understanding and inferencing. However, in the realm of telecom network operations, the data is different. The observability data comes from proprietary sources and encompasses a wide variety of formats, including alarms, performance metrics, probes…