For the world’s largest food service distributor, on-time delivery is a must. Many of Sysco’s restaurant clients depend on same-day service for lunch and dinner ingredients.
The company turned to IBM to help create an always-on, always-secure IT environment for peak performance, speed and quality.
Through IBM Cloud Automation Services powered by IBM Services Platform with Watson, Sysco dramatically improved server uptime and on-time delivery to its customers. Critical incidents dropped by 89% and server downtime was halved. The automation technologies help the company see and solve key system issues faster.