Teaching Cora

Cora is trained with over 1,000 responses to more than 200 customer queries - and she's still learning.

 

Why an AI chatbot?

Analyze every conversation, incorporate what's been learned and apply changes rapidly.

Cora receives information.

Cora receives information.

Cora organizes and processes the information.

Cora organizes and processes the information.

Incorrect or irrelevant information is removed.

Incorrect or irrelevant information is removed.

Cora re-organizes and processes the response.

Cora re-organizes and processes the response.

How does Cora help live agents?

They help Cora do her job. Cora helps them do theirs.

Cora and the cloud

Easy to implement, quick to set up and quickly extensible via the cloud.

The team

A chatbot raised on agile methods, team work and collaboration.

The future of customer service

What could chatbots and digital assistants do for us tomorrow?

Partner with Watson to build the contact center of the future

How ready is your bank for conversational banking?

Get started

Streamline your operations.

Streamline your operations.

Empower your employees

Empower your employees.

Make your customer smile.

Make your customer smile.

Speak with an IBM Financial Services expert.