Overview
Business process reengineering involves gaining total visibility into your organization’s business processes. Next, you apply technology and consulting services to automate, monitor and continuously improve business processes.
The benefits
Gain insight into existing business processes with advanced analytics.
Move towards a digital operating model.
Deploy business process automation technology and applications.
Process management and reengineering services
Business Intelligence and Analytics Consulting
Use the power of cognitive technologies to help uncover and capture growth, boost productivity and reduce risk.
Business Model Innovation and Operating Model Services
Develop a well-defined operating model strategy to enable new competitive capabilities and differentiated customer value propositions.
Business Process Automation Services
From automating basic tasks to integrating cognitive computing technology into business processes, process automation can enable digital transformation in all areas of business.
Business Process and Operations Services
Reengineer and manage business processes, integrate intelligent automation technology, and use business process services to modernize your operations.
Case studies
Help reduce costs and keep customers happy with an AI-assisted call center
AI and chatbots can resolve up to 80% of routine queries at a call center. We are working with LivePerson to provide better customer experiences.
Help people get from A to B in buildings, seamlessly
The Internet of Things (IoT) is providing new methods of connecting, monitoring and optimizing building and cities. KONE is analyzing millions of data points to predict and respond in real-time.
Improve confidence in food safety
Bring transparency back into the food supply chain with blockchain, the revolutionary technology that can track each item from farm to fork with greater safety and efficiency.
Educational resources
Report
Chart a new direction with blockchain
Blog
5 tools for process automation and workforce transformation
Blog
What does artificial intelligence mean for your business processes?
Video
Leverage the Internet of Things to achieve operational excellence
Report
Illuminate the dark data and use it to your advantage
Blog
5 keys to driving automation adoption
Ready for some expert advice?
IBM experts are here to help you at no cost and are ready to explain how to accelerate and simplify your digital transformation.
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