10 Criteria For Selecting A Managed Services Provider

Deliver 36% greater efficiency with your hybrid infrastructure

Meet the demands of your organization’s mobile, social, big data and cloud computing needs with IBM® Integrated Managed Infrastructure Services (IMI).

IBM® IMI Services can help simplify hybrid infrastructure management with pay as you need modular services.

Our global delivery and remote management services are supported by 100,000+ resources in 170 countries.

Utilize advanced automation and analytics to manage your critical infrastructure components.

What you get with IBM Integrated Managed Infrastructure Services


  • Platform, provider and location agnostic.
  • Modular flexibility – add services instantly from a self service catalog of options and service levels.
  • Application infrastructure visibility – anticipate and avoid problems with infrastructure visibility.


  • Automated orchestration – deploy, provision and manage entire solutions from a library of patterns.
  • Rapid innovation platform (mPaaS) – design, launch an manage solutions predictably.


  • Single view management – manage multiple platforms, applications and vendors.
  • Performance optimization – 24x7 global support from 100,000 resources, cross industry, in 170 countries.
  • Advanced automation and cognitive learning capabilities – achieve predictable and repeatable outcomes.


  • Single pane of glass – enables secure integration and cross platform management.
  • Meet security requirements – for login level, audit trail and healthcheck.

Benefits of IBM Integrated Managed Infrastructure Services

Container as a Service (CaaS)

  • Modernize applications in a true containerized environment.
  • Faster release cycles and reduced operations cost.
  • Alignment with regulatory requirements.

Single services source:

  • One contact for technical queries and ongoing support.
  • A suite of customizable services to monitor and manage your IT environment.

Pay per use

  • Manage short lived workloads on any platform.
  • Design, build and manage hybrid environments running on any platform.
  • Meet security and audit requirements.

Grow your professional network

Connect with IBM Integrated Infrastructure Management experts

Ravi Poddar

Director - Integrated Managed Infrastructure (IMI)

  • IBM Multicloud Strategy
  • IMI Offerings and Capabilities
  • What can IMI do for your business?

Shweta Srivastava

Global Offering Manager - Integrated Managed Infrastructure (IMI)

  • Regulatory and Compliance needs
  • Digital Offerings and Consumption models
  • Advanced Automation and Cognitive learning capabilities


Nagaraju Kasimsetty

Global Offering Manager - Integrated Managed Infrastructure (IMI)

  • How our Containers as a Service can help transform your business

Apurva Thanawala

Global Offering Manager - Integrated Managed Infrastructure (IMI) for Public Cloud

  • IMI's differentiated services for Public Cloud (IBM and others)

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