Business consulting services
Accelerate business transformation by integrating employee expertise with data and advanced technologies
Celonis, IBM and Red Hat form global partnership
This new partnership joins execution management with an open, hybrid cloud approach to help drive flexibility and speed for enterprise digital transformation.
Transform how work gets done
Build intelligent workflows for digital transformation
Reinventing workflows
In order to succeed with digital transformation, 80% of decision makers agree that they must integrate processes across organizational boundaries and legacy systems.¹ Our approach starts with intelligent workflows. We work with you wherever you are in your transformation journey to combine employee expertise and data with powerful technologies to make work more predictive, automated, agile and transparent.
Benefits
Access real-time insights
Use real-time data and insights to improve responsiveness, quality and accuracy, delivering greater value to employees and customers.
Harness exponential technologies
Unlock value from powerful technologies, like automation, AI, blockchain and IoT, orchestrated in service of your unique workflows.
Generate and scale business value
Rapidly convert ideas into business value. Develop intelligent workflows that create greater value as more processes and tasks are integrated.
Business consulting, data and technology services
Finance consulting and outsourcing services
Leverage the right combination of people, process and technology to transform your finance function and discover new ways of working.
Procurement consulting and outsourcing services
Reimagine your procurement operations from source to pay with data and emerging technologies to empower your teams.
Supply chain consulting services
Build resilient, agile, sustainable supply chains that evolve workflows, hyperautomate decision-making and empower employees with real-time insights.
Operations consulting
Resilient operations drive efficiency, cost benefits and competitive advantage. To help achieve this business growth, IBM provides enterprise strategy, implementation and technology solutions.
Customer experience consulting
Envision, design and deliver customer-centric, human-led experiences that advance your digital transformation and drive business outcomes.
Talent management services
IBM helps organizations infuse AI and automation into HR to drive immediate value. Let us transform your talent strategy to deliver intentional experiences and foster a culture of continuous learning.
Data analytics consulting services
IBM data and analytics consulting services can help you bring the clarity needed to operationalize your enterprise data and build a data-driven organization to drive business value.
Artificial intelligence (AI) services
Artificial intelligence services from IBM help you drive smart reinvention of your workflows, technology and entire organization — developing a strategy that lets you take full advantage of your data.
Conversational AI for customers and employees
Conversational AI helps you address customer requests while reducing effort. Virtual agents, embedded into intelligent workflows, help scale operations, reduce costs and improve employee productivity.
Business consulting case studies
Bestseller India fashions the future with AI
Bestseller India is using a custom AI platform to support preseason design, planning, production and forecasting — essentially modernizing end-to-end processes by empowering employees with technology.
Chemonics transforms healthcare
To deliver life-saving health supplies to more than 60 countries around the world, Chemonics and IBM built an intelligent cloud-based solution that enables pervasive data visibility throughout the supply chain.
Expertise on call with Humana
Organizations are rethinking their offerings to meet user expectations. Humana, a leading health insurance provider, reduced costly pre-service calls and improved the provider experience with conversational AI.
Talk to us about getting started
Our portfolio of capabilities, services and products can help jump-start your transformation journey.
¹ Source: Forrester, Reinventing Workflows: Power Your Digital Transformation And Drive Greater Impact By Modernizing Processes