Discovery and Exploration

November 20, 2017

How fund managers can apply AI to turn data into insights, reduce bias in decisions and generate alpha

In this age of rampant data growth, the only way to reliably beat the market on a risk-adjusted basis is to mine unstructured data faster and more accurately than competitors. Companies that combine AI, and machine learning with speed, accuracy, nuance and contextual awareness will change the game of managing and growing investments.

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November 7, 2017

Empower every employee to be your best employee

The average knowledge worker spends between 20 - 30% of their day looking for information. Issues with accessing your business-critical data might be the result of information silos, disconnected apps and cloud storage that keep the data out of reach for employees who need it. The solution is an insight engine that can understand, reason, learn and interact, like humans.

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October 16, 2017

10 reasons why AI-powered, automated customer service is the future

From improvements in loyalty and brand reputation to new revenue streams, the pathway to real-time self-service in customer service brings huge opportunities to forward-thinking businesses. Top 10 reasons why AI-powered automated customer service is the future.

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September 21, 2017

Why Watson? More accuracy. Less training time. Insanely better CX results

Nearly 80% of contact centers say their current customer service systems won’t meet their future needs. Learn how Max Kelsen is using AI to shine a light on customers’ dark data to help them realize greater value from their entire data berg, not just the tip, creating custom knowledge domains 66% faster and with 97% accuracy.

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September 19, 2017

IBM Study – C-Suite innovators say AI will make biggest impact on personalizing customer experience

We interviewed 3,000 C-suite executives in 20 industries and 90 countries to understand their approach to AI. More than half of them believe AI gives them a competitive advantage by improving customer experience. To compete, organizations are “rewiring” their operating models for speed and responsiveness.

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September 11, 2017

Hiring Heroes: How Woodside Energy works with IBM Watson

Key points: – Woodside Energy has been working with Watson to make decades of expertise available to its engineers. – Watson ingested the equivalent of 600,000 pages of information, or 30 years of knowledge – Watson helped reduce the time spent searching for expert knowledge by 75% Learn more   Woodside Energy is Australia’s largest […]

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September 1, 2017

How Watson is putting data at the heart of the US Open experience for millions of fans

IBM Watson is working with the US Open to deliver millions of fans with new levels of engagement and experiences. Fans can access real-time scores, analysis, statistics and video highlights across digital platforms powered by Watson. The tournament’s mobile app featuring Watson's Conversation API, enables fans to ask logistical questions in natural language, discover who is playing on what court, who won and more.

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August 14, 2017

How Watson AI is helping companies stay ahead of hackers and cybersecurity attacks

Cybercrime is projected to cause $6 trillion in damages by 2021. There is no way to manually read and analyze the huge volumes of unstructured data that security analysts need to process. Watson's AI allows systems to continuously learn by constantly analyzing billions of data points to detect patterns and even predict attacks before they occur, helping clients analyze threats up to 50% faster.

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August 7, 2017

Australian startup Oovvuu defies shrinking advertising revenue challenges with Watson

In the fight against shrinking ad dollars, fake news, ever smaller editorial and news staff and increasingly dominant social media platforms, Oovvuu is using Watson to better connect viewers to the most relevant video and news content, generating valuable new advertising revenues for media and news organizations. Their platform can match up to 1000 videos to relevant news articles in less than a second — a 2400% increase over manual methods.

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