Artificial Intelligence

Trends and insights into tomorrow's reality

VW’s AI-powered Virtus sedan brings the cognitivo car to Copacabana

Written by Matt A.V. Chaban | July 2, 2019 | Artificial Intelligence, Automotive, Customer Experience

The Manual Cognitivo in VW's new Virtus sedan not only improved the driving experience—sales soared, too. ...read more


IoT technology is improving eye surgeons’ workflow

Written by Justine Jablonska | June 6, 2019 | Artificial Intelligence, Healthcare, IoT

A smarter, more connected experience is making surgical flows smoother and simpler for eye surgeons. ...read more


An AI-powered government: Michael Gleaves explains how technology can change lives

Written by Rich McKay | May 15, 2019 | Artificial Intelligence, Government

“People don't just buy products, they buy answers to the problems they want to solve.” ...read more


As golf evolves, retailers swing toward digital

Written by Marshall Wright | March 29, 2019 | Artificial Intelligence, Data, Retail and Consumer Products

For golf retailers like PGA TOUR Superstore, new audiences call for a transformation in how retailers do business. ...read more


A house that knows you: creating smarter homes and services

Written by Rich McKay | March 27, 2019 | Artificial Intelligence, Electronics, IoT

Huf Haus, the German pre-fabricated home manufacturer, has created the world’s first house that learns from its residents. Called “Outlook,” the smart home gets to know people through their interactions, which are collected through a network of sensors and analyzed by IBM’s Watson IoT platform. ...read more


Would you open an email from your tire dealer?

Written by Jordan Teicher | March 8, 2019 | Artificial Intelligence, Automotive, Retail and Consumer Products

Customers come to tire and auto repair retailers infrequently and grudgingly. For Belle Tires, improving customer relationships was a top priority. They looked to AI-enabled analytics to keep customers engaged. Nonetheless, Saran said, Belle Tire ...read more


Research director Bola Rotibi focuses on the people behind the technology

Written by Rich McKay | March 6, 2019 | Artificial Intelligence, Big Thinkers, Telecommunications

UK-based Creative Intellect Consulting’s research director and founder is turning the conversation around network transformation from product to people. ...read more


A dash of flavor, a pinch of pepper, and a spoonful of AI

Written by Justine Jablonska | February 22, 2019 | Artificial Intelligence, New Normal, Retail and Consumer Products

How can food companies develop products with greater staying power in a constantly evolving market? ...read more


TELUS’ CTO is tackling telcos’ bad customer experience rap

Written by Jordan Teicher | January 29, 2019 | Artificial Intelligence, Big Thinkers, Telecommunications

Ibrahim Gedeon sees his work as CTO as an integral part of the TELUS customer experience. ...read more