artificial intelligence

How to make campus life better with AI technology

In many organizations, business intelligence is the exclusive province of IT specialists and business analysts. However, those of us at Michigan State University (MSU) have a different approach. At MSU’s Division of Residential and Hospitality Services (RHS), we put IBM Watson Analytics into the hands of our operations managers. Its ease of use gives them […]

Continue reading

Payment fraud prevention at a national payment switch

France has a long history as a pioneer in payment fraud prevention. It was the only nation that introduced Chip and PIN countrywide in 1992 [1]. This action made France the first all-smartcard country. And it reduced fraud in France to almost zero overnight. For decades. But criminals became more sophisticated and fraud losses returned. […]

Continue reading

How to build trust in AI with blockchain technology

Machine learning and AI are all about data. We give AI-powered systems massive amounts of data to ingest and analyze, and then we trust the results. But I want to know how we can ensure the integrity of those systems, from the algorithms to the data sources. Solving the AI data-integrity issue I believe the […]

Continue reading

How high-tech AI is helping stop real-time payment fraud

The New Payments Platform (NPP) opened up an opportunity for Indue to reinvent our financial crimes service due to the potential increased risk with NPP over traditional channels. Our relationship with the IBM Safer Payments solution has resulted in the following benefits: Lower false positive rates by 20% improvement ability to make rule changes 90% faster […]

Continue reading

How AI technology can help make city life easier for all

My company, Shimizu Corp., has long followed the management principles of Shibusawa Eiichi, who held that economic activity and morality are inseparable. This harmony can be seen in the experimental system we developed with IBM Research to help people, including those who are disabled, enjoy barrier-free urban exploration through voice navigation on their iPhones. We […]

Continue reading

How to create powerful customer service with digital humans

I think one of the big challenges for AI is public perception. People think it’s much more advanced than it really is. There’s also a common fear of AI—that it will take our jobs, make human beings redundant and somehow rule over us. In my view, I just don’t see this happening. AI augments human […]

Continue reading

Schiphol aims to be the world’s leading digitally innovative airport

80,000 reasons to optimize In 2017, Amsterdam Airport Schiphol moved nearly 70 million passengers and 1.8 million tons of cargo, making it the third-largest airport in Europe. That’s important, but let’s be clear: we at Schiphol aren’t aiming to be the biggest. Our ambition is to further develop Mainport Schiphol as a multi-modal hub and […]

Continue reading

Businesses gain edge in digital world with high-tech consulting

My company, Sopra Steria, is a digital transformation service provider. Our 40,000 employees offer consulting, systems integration, software development, infrastructure management and business process services across 20 countries. This gives us considerable insight into the competitive issues facing enterprises in today’s lightning-fast digital world. Those of us from the IT industry used to having IT-related […]

Continue reading

How AI can minimize storm effects on the electrical grid

Climate scientists believe we’re in for weather of increasing intensity—a situation that can severely challenge electric utilities. In order to minimize damage and quickly restore power after a storm, the industry must improve its ability to prepare for weather related outages. As an example of the impact, in January of 2017, my company, NB Power […]

Continue reading