artificial intelligence

Hit by a hurricane? InsurBot can help with your claim

Call centers at insurance companies face enormous pressure when natural disasters strike. Policyholders hurting from their losses need urgent help. But customer service agents can be overwhelmed by the spike in calls. That happened in recent years when a record number of hurricanes, floods and other disasters hit the United States. Policyholders were turned off […]

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Powering digital transformation with AI and hybrid cloud

As in many industries around the world, banks in Argentina need to transform traditional business models to deliver innovative digital experiences. Tech-savvy customers demand more than in the past. To thrive, we must offer digital services that are trusted, secure, highly available, high performing and personalized to customer interests and preferences. At ICBC Argentina, our […]

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CIMON, the AI-powered robot, launches a new era in space travel

Outer space is unfriendly to humans. We can only exist in a contained environment with its own air supply, so that means working in very close quarters. Zero gravity means things don’t stay where you put them. Despite these constraints, astronauts on the International Space Station (ISS) must be highly productive on a very tight […]

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AI speeds document discovery, giving law firms a leg up

Here’s some food for thought on where technology fits into the legal profession. First, ask a hundred lawyers why they chose their calling. Then ask 100 clients how they want their law firms spending their time and racking up billable hours. The chances are that neither group mentioned the time-consuming drudgery of the early discovery, […]

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AI insights from Behr help consumers pick their paint palette

Behr Paint Company offers more than 3,000 colors in our paint collection. We find that consumers often get confused when it comes to picking the right color for their project. They’re overwhelmed with choice, causing a kind of analysis paralysis. Often, people don’t take on or complete a painting project because of their struggle to […]

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AI helps companies meet new data protection challenges

In an ideal world, rules should be based on principles—on what’s right, not what’s easy. In Europe, a good example of that maxim in action is the General Data Protection Regulation (GDPR), a set of rules adopted in 2016 designed to protect privacy and personal data for citizens living in the European Union (EU) and […]

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How AI helps Japan Airlines personalize the travel experience

For airlines, the sheer volume of flights and travelers can sometimes make it difficult to provide a personalized customer experience. When airports are busy and flights are full, passengers sometimes feel that the airline simply sees them as objects to be transported from point A to point B. In response, Japan Airlines decided to set […]

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Applying commercial tech to the global health supply chain

At Chemonics, we believe that those who have the least deserve our best. For more than 40 years, we’ve strived to help people live healthier, more productive, and more independent lives. In 2015, we won the $9.5 billion USAID Global Health Supply Chain Program – Procurement and Supply Management (GHSC-PSM) project. Our mission was twofold. […]

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The problem of rural internet access: How AI is helping

A disconnected rural population Nineteen million people in the United States lack high-speed internet access. Many of these people live in rural areas, where fiber, coaxial cable, DSL or any other kind of broadband infrastructure is scarce or nonexistent. This is a huge issue for rural community administrators and school officials who have been struggling […]

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