Analytics

Danish startup to the rescue with natural disaster communications solution

In the critical 72 hours following a natural disaster, the survival of entire communities can rely upon quick help from outsiders. As soon as an earthquake, hurricane or typhoon hits, the clock starts counting. Relief coordinators must take immediate action to save as many lives as they can. But, when communication networks are down or […]

Cognitive

Honeywell: Three ingredients for augmented intelligence

I know that, as a human, I have a limited capacity for knowledge. But, I also know that I can augment my knowledge. I can form a support system, aided by computers that have the power to read, search and retain millions of documents. That support system has already begun on my mobile device. Most […]

Cognitive

Four things you’re missing with customer feedback surveys

For a long time, InMoment has specialized in capturing the voice of the customer. Back in the early 2000s, we started with voice comments in surveys. The stories were so powerful that we made mix tapes and gave them to our clients for the holidays. It’s impossible to forget the richness of those stories—the humor, […]

HIMSS 2017: Ushering in the dawn of a new era in healthcare

One of the largest US healthcare conferences of the year just took place, and those of us working with IBM Watson Health showed the world how fast we’ve grown. Watson Health was launched at the annual Healthcare Information and Management Systems Society conference, called HIMSS for short, in 2015. At HIMSS16, we shared our vision […]

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Rain or shine, clients harness the weather with Watson

Never say never is good advice. Years ago, I never could have imagined sitting in a waiting room with a virtual golf driving range. Or helping a retailer “own the weather” across their business with the Alps as a backdrop to our discussion. Or talking about growing grapes and almonds with a farmer in a […]

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Clients embrace cognitive collaboration at IBM Connect 2017

Redefining the work day — In today’s connected world, most everyone can relate to that feeling of being overwhelmed with multiple phone calls, texts, instant messages and e-mails all converging at once. It’s information overload; we have too many tasks, too many requests, too much data. “The average employee gets interrupted at work 11 times […]

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Furniture evolution: From railway delivery to a mobile showroom app

From the westward expansion of the 1800s through wars, economic downturns, and other hardships, Bernhardt Furniture Company has been an innovator in furniture design and manufacturing. The company began in 1889 with my grandfather’s entrepreneurial spirit, a saw mill and a vision to manufacture and supply sturdy oak furniture to people as far away as […]

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SimpleC: Uncovering memories and sparking patient motivation

More than a good day — Jason is one of our SimpleC clinicians. He visits assisted living facilities, and works with people who have dementia. One day, he met a man who sat alone in a community room. The man didn’t talk. Talking was hard. Sometimes, he uttered a broken phrase. Jason uncovered a piece […]

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Breaking barriers to aging adult care with SimpleC cognitive platform applications

Living life in a meaningful way — When your parents can’t care for themselves anymore, it’s hard to decide what to do. But it’s a decision that some have to make. I was very close to my parents. I spoke to my dad every day. I said I was calling with updates, but I often […]

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Embrace employee feedback for smoother sailing: Four tips from Carnival

Improving operations with crew input — At Carnival Corporation, we recognize that the people who know the business best are often those on the front line, the ones directly engaging guests. For us, these are the crew members on our more than 100 ships serving 11 million guests annually. In other organizations, it could be […]

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Cognitive + trailblazing science at the NASA Langley Research Center

A search for opportunity One never knows the path that life will take and the opportunities that will arise. When my husband Damodar and I first came to the US in 1977, we were pursuing advanced degrees. At Georgia Tech, he earned a doctorate and I earned two master’s degrees. Damodar then began working for […]

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My first NRF Show: Retailer insights for the global storefront

The retail industry is changing at an amazing speed, which I saw firsthand last week at Retail’s BIG Show, the annual NRF convention in NYC. The trade show attracted more than 35,000 retail professionals, and I was among them as an NRF newbie. It was dazzling! #nrf17 is happening! 🙂 #marchesa @ibmretail #WatsonRetail #retail pic.twitter.com/htzB2Qn1YH […]

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