Cloud-native core banking technology accelerates innovation
Written by Travers Clarke-Walker | Banking, Cloud, Financial Markets
The financial services industry is critically important to everyone, but I believe it is broadly underserving its customers because of a lack of innovation. When we look at how companies have innovated and blurred the lines in and between other industries to create services that customers demand—such as Netflix in the media industry with its ...read more
İsdemir: Modernizing steel production with Maximo, AI and IoT
Written by Sururi Karaçorlu | AI/Watson, Metals & Mining, Watson IoT
You can’t manage what you can’t measure. That’s why, in 2019, İsdemir deployed the IBM Maximo enterprise asset management platform to improve our steel production. It’s still early, but we’ve already seen positive returns in equipment maintenance, management and operational activities. Our group is a global iron and steel powerhouse in Turkey. We are the ...read more
Technology links energy consumers to 24×7 instant customer service
Written by Jens Michael Peters | AI/Watson, Cloud, Energy & Utilities...
eprimo is one of Germany’s top electricity and natural gas suppliers. As a winner of many awards, we focus on what we do well—offering excellent prices and delivering a great customer experience. Which is why we’re committed to using advanced technology to meet the needs of today’s connected consumers. In the recent past, we interacted ...read more
AI drives innovation for Finnair employees and customers
Written by Patrik Etelavuori | AI/Watson, IBM Services, Travel and Transportation
Following the worldwide trend, today’s airline industry is increasingly digital. Customers spend more time buying tickets and ancillaries online and consuming digital services as they travel. Employees, meanwhile, require the right digital tools to provide an excellent customer experience. That’s why we at Finnair place artificial intelligence (AI) technology at the heart of our digital ...read more
Nordea drives prosperity with a blockchain trading solution
Written by Patrik Zekkar | Banking, Blockchain, Financial Markets...
Nordea drives prosperity with a blockchain trading solution by Patrik Zekkar originally appeared on Blockchain Pulse At Nordea Bank, digital innovation means becoming more relevant to our customers. We’ve made good progress in this as a founding partner of the we.trade trade finance consortium. Powered by blockchain technology, we.trade connects buyers and sellers in a trusted, efficient digital ecosystem that streamlines trade across ...read more
GMEX: Riding the second wave of blockchain technology
Written by Hirander Misra | Banking, Blockchain, Financial Markets
The financial services industry is in a state of flux. We’re already moving into the second generation of blockchain, which is more exciting than the first. The first phase was very decentralized, with participants on disparate blockchains, whether permissioned or public, and none of them were talking to each other. The second wave will bring ...read more
Enabling supercharged growth with automation and analytics
Written by John Furlong | Analytics, Energy & Utilities, Financial Markets
Adding people—aka human capital—is a big part of growing a business, not least because a larger talent pool makes it possible to take on more clients. But there are limits to upstaffing, especially when a big portion of your staff is engaged in sweeping, complex tasks: large-scale data gathering, reporting and financial transactions. At some ...read more
Hydro One reduces power outage duration with AI predictions
Written by Derek Roles | AI/Watson, Energy & Utilities, The Weather Company
Frequent severe weather events pose a challenge to the electricity industry. We not only deal with a higher number of outages, but they’re often more widespread than in the past. In addition, rising customer expectations mean that when major weather events do disrupt service, customers expect their power to be restored very quickly. Reactive storm ...read more
The future of work involves disruption. AI illuminates how to prepare
Written by Nicholas Sutcliffe | AI/Watson, Cloud, Professional Services
What is the future of global business in the digital age? That’s our focus at The Conference Board, a nonprofit member driven think tank. We collaborate with enterprise executives around the world to answer such questions so they can better serve society. Our research tells us that new digital technologies will disrupt the structure of ...read more