AI/Watson
Businesses gain edge in digital world with high-tech consulting
My company, Sopra Steria, is a digital transformation service provider. Our 40,000 employees offer consulting, systems integration, software development, infrastructure management and business process services across 20 countries. This gives us considerable insight into the competitive issues facing enterprises in today’s lightning-fast digital world. Those of us from the IT industry used to having IT-related […]
AI/Watson
AI means actionable intelligence to the world’s largest analyst firm
As the world’s oldest and largest open-source intelligence agency, Jane’s has spent the last 120 years collecting, classifying and analyzing information. We support national security analysts who are trying to understand the emerging threats to a country’s national interest and how best to respond to them. Those analyst teams, our customers, could spend many weeks […]
AI/Watson
How AI can minimize storm effects on the electrical grid
Climate scientists believe we’re in for weather of increasing intensity—a situation that can severely challenge electric utilities. In order to minimize damage and quickly restore power after a storm, the industry must improve its ability to prepare for weather related outages. As an example of the impact, in January of 2017, my company, NB Power […]
How data can help improve response to natural disasters
Each time there’s a natural disaster, we see the same scenario: Everyone from national government leaders and the military to the small-town mayor and scores of volunteers with big hearts and expertise come together to respond to the event. All those people, at every level, need to communicate, need to share information and need to […]
How high-tech AI can help spark an influx of new investors
Growth depends on the right message As an asset management company, WisdomTree is in the business of designing and distributing investment products. To sell our products, we work through intermediaries—financial advisors, retail wealth platforms and institutional investors—rather than selling directly to consumers. Though this model works great from a distribution efficiency perspective, it comes with […]
How one hospital gains productivity with high-tech AI
At the Centre Hospitalier Chrétien (CHC), we are committed to putting patients first. Quality of care and patient safety are our top priorities. And we care for many patients. In our hospital and clinics, we have more than 1,000 beds for acute care patients, 30 beds for psychiatric care and 675 beds for retired residents. […]
How IBM Cloud Garage helps improve predictive analysis
When we started working with the IBM Cloud Garage team, we never imagined we’d turn our whole system on its head, find new purposes for data we were about to discard, and improve our predictive capabilities. We developed the XComP (eXtensible Competencies Platform) system at East Carolina University (ECU) in 2011. The XComP system helps […]
How AI chatbot technology can help boost service
What makes a financial services organization a good bet for a customer? To start, customers look for a successful track record, a commitment to fiduciary duties and low fees. But they also value responsiveness. When customers have a question, they want a prompt answer. They want a company devoted to providing convenient, personalized customer experience. […]
How to lift building IQs and improve people flow with high-tech AI
At KONE, our job is improving People Flow® in some of the world’s tallest buildings in the world’s largest cities. We know that even one elevator or escalator out of service can cause major headaches for the people that count on them to get from one place to another. That’s why we started working with […]
Why UK police consolidated software licenses to fight crime
Crime has always been a moving target, but never more so than in today’s digital world. The internet has opened up new channels for illegal behaviors—virtual back alleys where crime can go undetected. Criminals routinely step between the digital and physical realms, leaving a complex trail of evidence that can be hard to follow. At […]
How to find new football stars with AI technology
For football (or soccer, for American) fans, talent on the field is a thing of beauty. Names like Messi, Ronaldo, Pelé and Zidane evoke images of unparalleled grace and athleticism. As we saw in this year’s World Cup, new stars are emerging all the time. But have you ever wondered how new talent rises to […]
How AI technology is helping Lufthansa soar to new heights
Digital transformation of the travel experience is a priority for the airline industry, in part because of changes outside the industry. We compete with other airlines, of course, but also with the major internet companies that have raised the bar for customer expectations. At the Lufthansa Group, where I’m responsible for the data generated by […]