Social Business
Empowered employees create happy passengers at TAV Airports
The most exciting part of my job as the CEO of TAV Airports is dealing with people, especially our passengers and employees. TAV operates 15 airports and delivers services such as duty-free shopping, upscale dining, entertainment and passenger lounge services and parking management to another 75 airports around the world. I constantly ask myself how […]
Blockchain
How can we clear the plastic choking our oceans?
Straight out of high school I joined a rock band. I thought I was living the dream. Then I woke up one day trapped in a bed. A car crash had almost killed me. I was 21. I had an epiphany. I had this revelation, a realization about what I wanted to do. I wanted […]
Social Business
USC Marshall: Teaching the art of virtual team collaboration
Preparing business students for online teamwork When one of our business school graduates lands his or her dream job, I can’t help but smile. At the University of Southern California – Marshall School of Business, we take immense pride in our graduates’ achievements. However, our own success in evolving the USC Marshall curriculum to boost […]
Can we communicate just by thinking?
Is there a way to communicate just by thinking? New technology is getting us there. And soon, it could speak for a young woman who can’t talk in traditional ways. I started to look at helping people with disabilities when my daughter volunteered at the New Heights Therapy Center. The center provides equine therapy, where […]
Pursuing Watson-powered hospitality with passion
I am ardent in pursuing innovative technology solutions that drive business value. In fact, I rebranded our information technology department at Constance Hotels, Resorts & Golf so that it’s now called Innovative Technology. Because, technology is really about enabling innovation. Our departmental commitment to technological innovation grew out of not only my own passion for […]
Aging gracefully with cognitive technology
My grandmother suffered from an aneurysm when she was in her 80s. Not only did she survive, but she learned to walk and talk again, living well into her 90s. As a little girl, I remember thinking she was so incredible for having such determination to live the best possible life given those daunting challenges. […]
The data that put Influential in control
When you need to deliver on a six-figure contract, you can’t get derailed because somebody’s stuck in a college classroom. My company, Influential, is an AI influencer technology that matches brands with social media influencers. Our technology uses machine learning and transparent data to identify and connect top-engaged accounts on social media with the perfect […]
Influential and the power of personality insights
I’m not famous. I have no talent. And I’m not creating the kind of social media content you’re probably used to seeing. Back in the early days of Twitter and Instagram, I created accounts with names like @Travel, @Automotive and @Fashion. I owned those accounts because I claimed them first. But I didn’t sell them—I […]
Cognitive concierge helps 1-800-Flowers simplify gifting
Mother’s Day can be stressful. What’s the perfect gift for my mom, wife, and sister? What’s she expecting and how can I best show her she’s appreciated? As a young kid, it was simple. I would draw or create artwork for my mom. Maybe I’d write her a card. As I’ve gotten older, my default […]
Our birthday wish: Your thoughts on IBM Field Notes
It’s been just over a year since we started publishing our clients’ stories and insights here on IBM Client Success Field Notes. The blog was launched to provide our clients and IBM Business Partners an online home to more personally share successes, stories and lessons learned about implementing IBM technologies and solutions. IBMers have also […]
Danish startup to the rescue with natural disaster communications solution
In the critical 72 hours following a natural disaster, the survival of entire communities can rely upon quick help from outsiders. As soon as an earthquake, hurricane or typhoon hits, the clock starts counting. Relief coordinators must take immediate action to save as many lives as they can. But, when communication networks are down or […]
Honeywell: Three ingredients for augmented intelligence
I know that, as a human, I have a limited capacity for knowledge. But, I also know that I can augment my knowledge. I can form a support system, aided by computers that have the power to read, search and retain millions of documents. That support system has already begun on my mobile device. Most […]