Let’s put smart to work. 

Citizens need their governments to deliver critical services and updates on financial aid and benefits. Government agencies need to readily access and deploy citizen and operational data.

With new cloud and AI technology, processes and skills, governments are poised to scale systems for greater agility, streamline operations for efficiency and optimize employees’ time to prioritize other tasks in order to better support health and human services.

Learn how governments can reimagine services

See how organizations are using AI to keep citizens informed

The current state of the world has shown just how essential healthcare provides are to our society. Digital reinvention and automation can help ease the burden on our healthcare workers.

By adapting cloud and blockchain technologies to securely deploy and store data and using AI to automate certain tasks and processes, providers can help create a more efficient and resilient system.

Learn how you can improve health outcomes

Discover how healthcare can digitally transform

With a surge of people searching for trusted answers, adapting technologies like blockchain, AI and cloud can open new pathways to innovate, expedite clerical processes and cut wait times. 

Data-driven transformations embraces modernization and improves digital customer engagement to help address risk management and compliance issues. Intelligent chatbots can handle frequently asked questions, which in turn reduces call volume and frees up agents to do what they do best – create relationships, reassure customers and ensure their loyalty.

Explore how Watson AI increased an agent’s performances in Singapore

Let's put smart to work. Learn how new technologies are changing insurance.

As the manufacturing industry reconfigures operations and production lines worldwide, more manufacturers are realizing the value of adapting cloud-based technologies, like IoT, blockchain and AI.

By embracing these solutions, manufacturers can modernize their operations, meet increased demand and keep production running efficiently as possible.

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Build resilience into your operations

The Retail and Consumer Packaged Goods (CPG) industry is facing both great challenges and opportunities as businesses see a surge in customer calls and orders, changes in supply chain management and new visitors testing the security and bandwidth of their online platforms.

To meet customers’ changing expectations, businesses look to technologies like cloud and AI to enhance business continuity and provide seamless and secure transactions.

Inform and improve the customer experience with cloud and AI

As telcos and media companies embrace the opportunities that come with a more connected world, they are also facing significant challenges due to a surge in media consumption, pressure on bandwidth and burdens on networks. These all point to the need to modernize core architecture and reconfigure infrastructure.

An open, multi-cloud approach combined with 5G and edge computing, can help businesses accelerate their transformation as they look to become more resilient and evolve with changing customer needs to keep in an increasingly connected world.

Explore the benefits of network modernization

Deliver secure experiences on a more resilient network

The travel and transportation industry is undergoing significant change. This is an opportunity to reimagine what the future holds for both passengers and providers.  

In an industry fueled by data, technology such as AI, cloud and blockchain can empower everyone, from maintenance personnel to operators to customers, to identify problems and trends faster and with more confidence. This information can help accelerate operational performance, ensure everyone’s personal safety and enhance passenger loyalty as they comfortably arrive at their destinations.  

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Read how you can reinvent mobility