Michael Gilfix

How to remove the top 3 barriers to AI adoption in business automation

Many businesses are looking to automation to increase productivity, save costs and improve customer and employee experiences. For example, imagine a large insurance company that processes millions of claims a year. Around 60 percent of its claims are automatically processed, but it’d like to automate 85 percent of claims and reduce error rates, reduce costs […]

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Automation is exploding. Are you ready for your boom?

Explosion. Disruption. Automation. What do they have in common? Any of these things might conjure up intimidating sci-fi scenarios in your mind, like robots taking over for humans as the world explodes, disrupting life as we know it. But, as an automation technology evangelist, I believe these three forces, when intertwined, are not only fundamentally […]

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IBM and Automation Anywhere: A new partnership to reinvent business process

As the digital economy continues to grow and evolve, some companies face the challenge of managing increasingly complex business processes that involve massive amounts of data. The growth of the digital economy connects people and organizations in new ways. But it has also generated repetitive tasks like requiring employees to manually enter data. Companies need […]

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The unstoppable trends transforming automation

The key to successful business operations is constant innovation. However, mundane, repetitive tasks and inflexible processes can often take up a knowledge worker’s valuable time. This could hinder the flow of great ideas, reduce productivity and take away from the creation and sustainability of a great customer experience. There is a new wave of automation […]

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3 keys to unlocking unstoppable process transformation

In today’s fast-paced and competitive world, business depends on continual innovation. As customers’ expectations continue to grow, delivering a stellar customer experience is more important than ever before. Eliminating process inefficiencies and increasing productivity and innovation are critical to success. To accomplish customer-driven innovation, businesses need a process transformation strategy that includes three key factors: […]

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