Michael Gilfix

How to remove the top 3 barriers to AI adoption in business automation

Many businesses are looking to automation to increase productivity, save costs and improve customer and employee experiences. For example, imagine a large insurance company that processes millions of claims a year. Around 60 percent of its claims are automatically processed, but it’d like to automate 85 percent of claims and reduce error rates, reduce costs […]

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Automation is exploding. Are you ready for your boom?

Explosion. Disruption. Automation. What do they have in common? Any of these things might conjure up intimidating sci-fi scenarios in your mind, like robots taking over for humans as the world explodes, disrupting life as we know it. But, as an automation technology evangelist, I believe these three forces, when intertwined, are not only fundamentally […]

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The unstoppable trends transforming automation

The key to successful business operations is constant innovation. However, mundane, repetitive tasks and inflexible processes can often take up a knowledge worker’s valuable time. This could hinder the flow of great ideas, reduce productivity and take away from the creation and sustainability of a great customer experience. There is a new wave of automation […]

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3 keys to unlocking unstoppable process transformation

In today’s fast-paced and competitive world, business depends on continual innovation. As customers’ expectations continue to grow, delivering a stellar customer experience is more important than ever before. Eliminating process inefficiencies and increasing productivity and innovation are critical to success. To accomplish customer-driven innovation, businesses need a process transformation strategy that includes three key factors: […]

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