Authors

Amanda McGrath

Staff Writer

IBM Think

Amanda Downie

Staff Editor

IBM Think

What is an AI search engine?

An AI search engine is a search tool powered by artificial intelligence technologies including natural language processing (NLP), machine learning (ML) and large language models (LLMs).

Unlike traditional search engines that focus on keyword-based indexing, AI search engines analyze the context, intent and semantics of queries to deliver personalized and highly relevant results. They interpret user input in a conversational way, going beyond simple keyword matching to analyze patterns and provide tailored responses.

AI search engines are designed to handle complex queries, follow-up questions and tasks requiring deeper contextual understanding. Their search capabilities and search features can process both structured and unstructured data, which means they can be used to support a wide range of applications.

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Traditional search engines vs AI search engines

Traditional search engines have relied on keyword-based indexing to match user queries with relevant results. While this approach is scalable and effective for straightforward searches, it has limitations. Results can often be generic, and personalization is minimal. Also, traditional search engines might not be able to process unstructured data or handle complex, conversational queries.

In contrast, AI-powered search engines use advanced algorithms to analyze context, intent and semantics. They are able to deliver high-quality results by using techniques such as vector embeddings (converting data such as text or images into number arrays for ML use). They also use semantic search (which understands meaning, not just keywords). This system makes AI search engines better suited for nuanced queries, follow-up questions and dynamic data environments.

Traditional search engines are now incorporating AI overviews that offer an AI-powered summary of key results. In addition, the nature of search-engine optimization (SEO) is changing. Instead of focusing solely on keyword density and backlink strategies, content creators must now consider how AI models interpret context, relevance and user intent.

Why are AI search engines important?

AI search engines can improve the search experience by:

  • Enhancing the user experience: They reduce the time and effort required to find relevant information by delivering precise, personalized results.
  • Handling complex queries: Their ability to interpret nuanced or multilayered queries makes them indispensable for users seeking detailed answers.
  • Processing large datasets: They excel at analyzing vast amounts of data, making them critical for industries like healthcare, finance and retail.
  • Offering real-time insights: Through real-time data processing, they enable faster decision-making for businesses.
  • Favoring automation: They support automation in workflows, such as integrating with AI chatbots or virtual agents.

Key features of AI search engines

AI search engines function at the intersection of advanced machine learning, natural language processing and information retrieval systems. Their core components include:

Vector representations and semantic search

AI search engines use vector embeddings to represent data semantically. These embeddings transform text, images or other types of input into high-dimensional vectors that encode relationships between concepts. This system enables semantic search, where the algorithm matches queries not just by keywords but by their conceptual meaning.

Nearest neighbor algorithms (NNA) help identify the most relevant results based on proximity in this vector space. These methods allow AI search engines to look through vast datasets efficiently, finding patterns and connections that would be impossible by using traditional indexing techniques.

Transformer models and LLMs

Modern AI search engines are powered by transformer models like GPT (Generative Pretrained Transformer) and BERT (Bidirectional Encoder Representations from Transformers.) These models analyze entire sentences or phrases at once, rather than one word at a time. This method allows them to understand the context and relationships between words more effectively and provide nuanced and personalized responses.

Retrieval-Augmented Generation (RAG)

A key advancement in AI search engines is the integration of retrieval-augmented generation (RAG). RAG combines the generative capabilities of LLMs with external knowledge bases or real-time data sources. When a query is submitted, the system retrieves relevant documents or data points, which are then boiled down into coherent and accurate responses by the generative AI model.

Distributed indexing and optimization

AI search engines are designed to handle massive amounts of data efficiently. To do this job, they use distributed indexing systems, which organizes information so that it is quick and easy to find. These systems combine traditional methods, like inverted indexing (creating lists of keywords), with newer techniques, such as vector-based search (which focuses on understanding the meaning behind the data).

To make searches even faster, AI search engines use optimization methods such as advanced algorithms and caching, which store frequently accessed information temporarily for quicker retrieval.

Real-time updates

AI search engines frequently integrate with application programming interfaces (APIs) and external data sources to provide real-time updates. This capability is useful for applications that require dynamic and up-to-date information, such as financial markets or weather forecasts. The integration process involves connecting the search engine’s backend to external systems for seamless data use.

What are AI search engines used for?

AI-powered search engines are versatile tools that can be used across many industries and use cases.

Web search

AI search engines enhance traditional web searches. They are ideal for users who want detailed, context-rich answers rather than a simple list of links. They might be useful for follow-up questions, multilayered queries or when exploring unfamiliar topics.

E-commerce

In e-commerce, AI search engines can analyze user behavior, preferences and purchase history to offer tailored results. Businesses turn to AI search engines when they need to enhance the shopping experience, boost sales through personalization or handle high volumes of search queries efficiently.

Customer support

AI search engines power chatbots and virtual assistants, enabling businesses to automate customer support workflows. These tools can answer common inquiries, resolve issues and escalate complex problems to human agents when necessary.

Healthcare

In healthcare, AI search engines might assist professionals by retrieving relevant medical research, patient records or diagnostic information quickly and accurately. They can support healthcare professional by improving access to vast amounts of unstructured data, like research papers, docs or case studies.

Enterprise solutions

Some organizations might use AI features to streamline internal knowledge management. They are especially useful in businesses that have large, decentralized datasets that employees need to access quickly for specific information.

Examples of AI search engines

Some of the best AI search engines include:

  • IBM Watson® Discovery: Accelerates business decisions and processes as a powerful AI search engine designed for enterprise use. The tool offers advanced NLP and machine learning capabilities.
  • Google AI (Search with Gemini): Integrates generative AI into Google Search, offering AI-generated summaries and enhanced search features with AI Mode.
  • Microsoft Copilot (formerly Bing AI): Combines OpenAI’s LLMs with Microsoft's search platform for conversational results and an integrated AI assistant.
  • OpenAI’s ChatGPT Search: Blends traditional web search with real-time answers and natural language summaries.
  • Perplexity AI: Used for research-heavy search queries and automation workflows.
  • Anthropic’s Claude Search: Focuses on nuanced, natural language responses and AI overviews.
  • You.com: A customizable, privacy-focused AI tool that blends chat, search and app-like functions.

Benefits of AI search engines

Benefits of AI search engines include:

Enhanced accuracy

AI search engines deliver more precise results by understanding the context and intent behind queries.

Improved efficiency

Users spend less time sifting through irrelevant results.

Personalized experiences

Recommendations and responses are tailored to individual preferences and behaviors.

Scalability

AI search engines can handle massive datasets and scale as the data grows.

Challenges and limitations of AI search engines

  • Data quality and inaccuracies: Poor-quality or outdated data can lead to inaccurate results. Models might hallucinate, meaning they confidently offer wrong or misleading responses.
  • Bias: AI models might inherit biases present in training data, affecting fairness and inclusivity.
  • Cost: Implementing and maintaining AI-powered systems can be expensive, especially for startups or small businesses.
  • Privacy issues: Handling sensitive data requires robust security measures to protect user privacy.

Continuing advancements in AI transparency, data governance and model training address many of these limitations. As the technology evolves, collaboration between stakeholders is key to building more accurate, fair and privacy-conscious AI search engines.

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