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IBM Netcool Operations Support Newsletter Q4 2023

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Abstract

Welcome to the IBM Netcool Operations Support Newsletter, a one-stop shop for everything NOI and AIOps.

Content

IBM Software
Netcool Operations Support Newsletter
Q4 2023
Topics
Blog Highlights

​​​​​​IBM Support Software News

  • Search for Answers directly relevant for your products.
Q4 Highlight include.
IBM MySupport

See what's new at IBM Support.

  • User Administration. You can use the Support Access feature to monitor which accounts you have access to. Read more
  • IBM is simplifying registration. Read more
  • You can escalate your case when you need extra help. The following are the steps to escalate a case. Read more
Latest Supported Fix Packs

Netcool Cloud Operations

See the latest Netcool Operations Insights & Cloud Pack for Watson AI Operations releases:

Omnibus 8.1 Fix Pack
The latest OMNIbus Fix pack is Fix pack 31:

This addresses the CVE-2022-40609 vulnerability, which affects previous IBM® SDK, Java™ Technology Editions.

OMNIbus Probe and Gateway Integrations Releases

Q4 2023 New releases include:

  • Part number: M0FCSEN

Impact Fix Pack

The latest fix pack release is Fix pack 32.

  • Fix Pack 32
  • Includes IBM SDK, Java Technology Edition 8.0.8.5


This addresses the CVE-2022-40609 vulnerability, which affects previous IBM® SDK, Java™ Technology Editions.

TNCM Fix Pack

TNCM 6.4.2.0 Fix Pack 19 is the latest GA release.

WebGUI 8.1 Fix Pack

The WebGUI 8.1 Fix pack is available at Fix Central.

Tivoli Business Service Manager 6.2

The latest GA release is V6.2.0 Fix Pack 5.

 Requires fix pack 5 to be installed as well as Impact 29 and JazzSM Fix pack 18 prerequisite.

JazzSM 1.1.3.19 (DASH 3.1.3.19)
The latest GA release is JazzSM1.1.3 Fix Pack 19.

IBM Tivoli Network Manager IP Edition

The latest release is IBM Tivoli Network Manager IP Edition 4.2.0.

IBM Tivoli Network Manager 4.2.x full listing of all versions:

The latest Fix Pack is Fix Pack 17:

Netcool Agile Service Manager

Netcool ASM release is version 1.1.19:

Netcool Performance Manager

The latest release is Tivoli Netcool Performance Manager 1.4.5:

Technical Articles
New IBM My Notifications in Q4 include.

CP4WAIOPS Articles

For the most recent Watson AIOps discussions, use the following community site:

Netcool Operations Insights Articles

Known Issues

Netcool Agile Service Manager Articles
Runbook Automation Articles

Netcool Configuration Manager Articles

Netcool Performance Manager Articles
Netcool Performance Manager 1.4.5 Overview
IBM Tivoli Network Manager Articles
OMNIBUS 8.1 Articles
OMNIBus WebGUI Articles
Impact 7.1 Articles
Impact new known issues in Q4 include.

AIOps Insights (SaaS) Articles

See the latest AIOps Insights (SaaS) newsletter for the latest articles.

IBM Operations Analytics - Log Analysis Articles

IBM Operations Analytics - Log Analysis MySupport

Jazz for Service Management DASH

How to change the order of the views in the DASH console?

https://www.ibm.com/support/pages/node/7040616

Blogs
AIOps: Up and Coming Community Events
Featured Events
IBM Support Resources
 Customers can access the following resources.
IBM Support Guides
  • How to Escalate a Case Read more
  • How to Use Case Insights Read more
  • How to Open a Support Case  Read more
  • Working with Case Templates Read more
  • User Administration Read more
  • Brief overview and introduction to the IBM Support Site Read more
  • Instructional Video: How to Open and Manage Support Cases Read more
  • Getting Started and IBM Support Quick Links Read more
  • Instructional Video: Sorting and Filtering Your Support Cases Read more
  • Instructional Video: Support Access Read more
IBM Support MustGather

AIOps Insights (SaaS) MustGather

IBM Support MustGather Script.
IBM Cloud Pak for AIOps.
Daniel's MustGather Script Blog.
NOI MustGather 1.6.10.
MustGather: Read First for OMNIbus.
MustGather - OMNIbus Probes Core Dumping.
MustGather - IBM Operations Analytics - Predictive Insights.
MustGather details for Probe Integrations on UNIX.
Collecting Data: Read first for OMNIbus 8.1 Probe Integrations on Windows.
MustGather details for probe integrations on Windows.
Non-Native probe Debug logging.
IBM ORB Debug logging.
How to enable Java SSL to debug logging.
Collecting data for OMNIbus Integrations Gateways.
OMNIbus bidirectional Gateway MustGather instructions.
OMNIbus unidirectional Gateway MustGather instructions.
Collecting Data: Read first for Netcool/OMNIbus WebGUI 8.1.
Impact 7.1 Read First: General Information.
Troubleshooting the WebGUI.
YOUTUBE SWAT VIDEOS
Q4 2023 Videos
IBM Related Newsletters
IBM Cloud Pak Newsletters
New Q4 Newsletters at IBM include.

Publication Number

V2.1

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Historical Number

Q4 2023 4.2.1; 1.6.10 GA

Product Synonym

IBM Cloud Pak for AIOps; Tivoli Netcool/OMNIbus; Netcool Operations Insight; NOI; AIOps;

Document Information

Modified date:
13 December 2023

UID

ibm17003493

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