E-commerce consulting and services
Engineer personalized customer experiences built on a seamless, industry-specific e-commerce platform
Get ready and stay ready for shifts in digital commerce
Adjusting your customer engagement strategies to keep up with consumer trends can fragment your customer experience, leading to decreases in customer engagement and market share. A lack of scalability and flexibility results in lengthy development times and costly back-end integrations.
The right e-commerce strategy helps you earn and keep customers with support for digital platform selection, site audits, a cloud-readiness assessment and cloud modernization. IBM e-commerce consulting helps you implement the best e-commerce solutions to exceed business and customer expectations.
Benefits
Seamless, connected customer experiences
Optimize marketing to develop strong customer experiences that build trust, develop ongoing relationships and drive revenue.
Smarter retailing and supply chains
AI Now™ for Connected Commerce integrates artificial intelligence (AI), industry-leading digital marketing platforms and IBM e-commerce solutions to help you gain insights across the enterprise at every customer touchpoint.
Maximize productivity and agility
Gain flexibility for quicker time to market while you realize long-term customer engagement.
E-commerce consulting and services
E-commerce strategy
Understand shoppers' desires and buying habits so you can build robust customer experiences that ensure customers return again and again.
E-commerce site audit
Get end-to-end e-commerce recommendations that drive long-term growth with a focus on improving KPIs.
Storefront test automation
Get support that enables you to select specific e-commerce platforms, access preestablished test journeys and run tests against your storefront, leading to increased efficiencies.
E-commerce platform services
Platform assessment and selection
Gain access to this well-established platform assessment approach that helps you make this important selection decision in weeks, rather than running a lengthy RFP process.
Commerce cloud modernization
With an API-led e-commerce solution approach, the front end is decoupled from the back end. This leads to quicker, more cost-effective front-end changes as well as performance improvements.
E-commerce accelerators and connectors
Gain access to industry-leading applications. AI Now for Connected Commerce, SAP Commerce and iX Accelerator help streamline customer processes and lead to rapid assembly of business platforms.
Resources
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