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Sales transformation consulting
Let’s create sales experiences that drive revenue, customer growth and loyalty
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Overview

The sales environment has become increasingly complex, and companies are faced with the imperative to close the gap between how buyers buy and sellers sell. IBM simplifies these complexities to deliver trusted, relevant and convenient buying experiences for both consumer and B2B buyers which drive strategic and profitable growth across all industries.

We offer a best-in-class offering that harnesses proven assets, market-leading accelerators and trusted generative AI to reinvent both digital and physical sales experiences. Discover how to establish new revenue channels, scale your sales models and optimize operations to reduce costs, boost productivity and strengthen customer relationships with IBM’s Sales Transformation.

Co-create with IBM Garage™
Ideate, build, measure, iterate and scale solutions seamlessly with our end-to-end framework of design thinking, agile and DevOps practices. Achieve speed-to-value and adopt breakthrough technologies through the partnership created with your team and a diverse set of IBM experts in business, design and technology. Learn more Talk to an IBM Garage expert
Case studies
Salesforce unites IBM’s client, partner and employee experiences on one platform

IBM sought to pioneer a digitized, streamlined platform that could consolidate its infrastructure and combine customer service, sales, partner and employee experiences.

Audi UK puts innovation in the driver’s seat

Audi UK embraced the challenge to reinvent and evolve its brand’s digital touch points, which set the tone for the whole customer journey.

TAG Heuer builds a digital engagement engine

IBM iX created a direct-to-consumer solution for TAG Heuer which opened a new commercial channel while strategically continuing to nurture their worldwide network of retailers.

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Generative AI is revolutionizing sales processes. Create content, predict trends and automate tasks to improve sales performance. Explore the topic
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