HR technology consulting

Reinvent your HR function with employee-centric AI design

Woman shaking hands with colleague in an office setting

How CEOs are using expertise and agentic AI to thrive amid turbulence

The 2025 IBM CEO Study reveals five bold mindshifts to turn turbulence into opportunity and fuel reinvention with agentic AI.

CEO Study 2025
AI-powered HR transformation 

HR organizations must become modern and agile, able to quickly pivot to changing business imperatives. HR has left behind the role of being administrative, policy enforcers and has pivoted to value creators, influencing transformation enterprise-wide.

Imagine a day your HR functions operate seamlessly and continues to evolve so you can focus on delivering insights and outcomes that propel your business forward. Modernize your applications and processes with AI to transform your HR operations and employee experiences to deliver new ways of working while increasing business productivity and reduce operating costs.

IBM Consulting brings deep industry and functional expertise across HR and technology, leveraging AI, to co-design a strategy and execution plan that works best for your HR activities and ultimately your business. With insights and experience transforming our own HR organization and running successful HR service delivery models for Fortune 500 companies, we can ensure a smooth transformation.

Put AI to work for HR and talent transformation
Benefits
Reimagine and modernize HR experiences

Use intelligent and personalized experiences, accelerating the HR digital agenda with AI-powered fit for purpose technologies, providing actionable insights.

Boost operational performance

Use AI to optimize simplified HR operations and increase productivity with automated HR processes and smart chatbots.

Unlock HR spend

Eliminate, simplify and automate HR activities to reduce operational costs while freeing up investment for other workforce priorities.

Co-create with IBM Garage™
Woman and man collaborating at conference room table

Ideate, build, measure, iterate and scale solutions seamlessly with our end-to-end framework of design thinking, agile and DevOps practices. Achieve speed-to-value and adopt breakthrough technologies through the partnership created with your team and a diverse set of IBM experts in business, design and technology.

Learn more Talk to an IBM Garage expert
Strategic partnerships
Oracle Cloud logo
HR transformation with Oracle

Accelerate your journey to Oracle Cloud and accelerate time to delivery and optimize your HR function to drive value and strategic growth.

Learn more
SAP logo
HR transformation with SAP SuccessFactors

Improve your employee experience and operational effectiveness to help transform human resources using SAP SuccessFactors.

Learn more Read the Insights on SAP report
Workday logo
HR transformation with Workday

Transform your HR by applying cloud and AI technologies to Workday solutions.  Remove inefficiencies, reduce HR operating costs and build engaging experiences.

Learn more
Case studies
Warehouse worker driving a forklift and carrying multiple boxes
Hyster-Yale harnesses global HR insights
Hyster-Yale replaced its multiple human capital management systems and processes with a single, fully integrated Workday solution to liberate HR leaders from time-consuming, administrative tasks, embed and automate security and compliance processes, and empower HR professionals to focus on value-added activities.
Back view of a baker in kitchen setting
FGF prepares for growth
FGF replaced multiple individual HR tools and manual processes with a more automated and integrated workflow to simplify technology support and enable it to make strategic, efficient talent decisions based on data insights, not just instincts, using SAP SuccessFactors.
Graphic representing decarbonization using windmill
AusNet Services amps up its human resources operations with IBM and SAP
Explore how AusNet modernized its existing human resources processes by consolidating its multiple systems, reducing manual interventions and expediting human resources tasks for employees and managers using SAP SuccessFactors.

Insights

Get the best of IBM in your inbox. Select from our collection of curated newsletters that deliver thought-provoking insights on emerging trends.

Professionals working with sticky notes on a whiteboard
Drive more AI and automation capabilities into HR processes to achieve business results Read how AI on SAP is transforming HR
A man working on a computer with two screens
Augmented work for an automated, AI-driven world
AI won’t replace people—but people who use AI will replace people who don’t.
Smiling mature business leader wearing glasses
A new frontier for the future of work
Generative AI will change how we work and what skills we need—and it’s happening faster than we expect. Learn how CEOs stay on top of these fast shifting changes.
Two business people shaking hands across table
CHRO's role in the age of artificial intelligence
Explore what these new challenges mean for CHROs in their roles as value drivers and change agents across the enterprise as we enter the age of the AI-augmented workforce.
Resources
Person putting sticky notes on glass window
Implementing change management in your organization
A change management plan aims to embed processes that gain stakeholder buy-in and support the business's and its people's success. This blog outlines five steps to support the seamless integration of organizational change management.
Person standing in front of theater seats
Putting AI to work for talent
In this episode of AI Academy, learn how generative AI helps organizations transform talent and HR operations by improving processes and workflows.
People reaching across table to shake hands
How generative AI is changing the workforce
A new study reveals how AI is transforming work and the workforce and what HR leaders should do about it.
Reimagine your HR with an AI strategy briefing

Accelerate your adoption of generative AI and reimagine your HR with an AI strategy briefing.

Request an AI strategy briefing
Contact our team

Connect with our diverse group of IBM experts that can help you make your next big move.

Subscribe to our monthly newsletters

Receive our newsletters that deliver thoughtful insights on emerging trends.

Subscribe now
Explore career opportunities

Join our team of dedicated, innovative people who are bringing positive change to work and the world. 

Register now