IBM’s SAP SuccessFactors consulting services help your organization realize performance excellence with SAP SuccessFactors solutions by evaluating your Human Experience Management (HXM) operating model, improving process and accelerating implementations. IBM’s combined product knowledge, experience and industry expertise can help improve employee and HR interactions from onboarding to administration to payroll.


Humanity at the heart of the enterprise

7 of 10

7 out of 10 HR executives believe that the HR function is ripe for reinvention.¹

Encourage iterative co-creation


73% of leading companies apply design thinking and agile expertise when building employee solutions.¹

Design intentional employee experiences


Sixty-eight percent of companies that outperform their competitors listen to the workforce for better experiences.¹

HFS SAP SuccessFactors Services Top 10 winner

IBM ranks as #1 in Voice of the Customer, #1 in Breadth of Services and Delivery Capabilities, and #2 in Overall SAP SuccessFactors Practice among the top 15 service providers.

SAP SuccessFactors consulting services

End-to-end HR transformation

Our Design for Me offering is an end-to-end SuccessFactors-powered HR reinvention that profoundly transforms your ways of working and your organizational culture — directly mirroring your employee experience to your customer experience goals.

Human capital management evaluation and strategy

Optimize your HR processes by evaluating your HCM operating model. Our experts can help your organization realize performance excellence, improve processes and accelerate implementations at virtually any stage of the journey.

Implementation and ongoing HR system support

After an SAP SuccessFactors deployment, IBM offers ongoing support to help solve HR operational issues as needed. IBM SAP SuccessFactors Continuum helps you continually optimize and innovate to maximize ROI and achieve organizational goals.

Employee experience

Bundling Qualtrics with Watson HR Apps technology enables our clients to take the next step in their HR employee experience journey to attract, retain and reward top talent.

HR process optimization

IBM can help improve processes and accelerate implementations, at virtually any stage of your deployment journey, through a range of options that address your design needs and operational expenses.

SAP SuccessFactors case studies

Corning meets the demand for modern HR

Corning gained clear visibility of its global workforce, cut operational costs and boosted HR performance by consolidating to a single, cloud-based HR platform with SAP SuccessFactors.

New York Life empowers employees

By deploying SAP SuccessFactors Employee Central, a cloud-based HCM software solution, New York Life Insurance employees and managers can perform a range of HR tasks from a single portal.

EDF Energy invests in talent to improve energy security

To stay ahead in tough market conditions, EDF Energy worked with IBM Services® to streamline HR processes with SAP SuccessFactors, achieving dramatic efficiency savings while attracting and engaging with top talent.

SAP recognizes IBM as award-winning provider

IBM received the SAP North America Award for Partner Excellence 2021 for Midmarket Service. IBM also won Partner Managed Cloud Award for SAP Pinnacle Awards 2020. 



IBM provides end-to-end business transformation services using RISE with SAP at its foundation.

What do employees expect?

2020 wreaked havoc across the job market, but it didn’t stop employees from changing jobs for higher salaries or more flexibility. If executives want to retain top talent, they need to understand evolving expectations and motivations.

SAPinsider spotlight

IBM, one of SAP's largest and most strategic alliance partners, works to design and build custom solutions to address your business needs and improve operational effectiveness during your shift to the cloud with SAP SuccessFactors.