Workflow automation software and solutions

Increase productivity with workflow automation software that streamlines a wide variety of processes and tasks

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Workflow automation solutions do more with less

Manual and repetitive processes disrupt and slow operations, hurting productivity and growth. Workflow software helps you manage people, processes and data. By using rules-based logic to automate manual processes and reduce or eliminate time-consuming tasks, workflow software enables your teams to focus on priorities and speed their work.

This increased efficiency not only minimizes human error but also empowers your team to focus on high-value tasks, boosting work quality and removing bottlenecks that hurt your bottom line. Automating workflows allows you to optimize processes and automate tasks, leading to increased productivity, enhanced customer experience and continuous growth.

Automate at scale

Boost productivity by deploying hands-off processing while managing cases and exceptions with workflow automation tools.

Spend more time on the important stuff

Get AI-driven recommendations and remediation tips, prioritized and customized for your applications so you can concentrate on what matters.

Flexible automation

Blend structured and unstructured processes seamlessly into a smooth, repetitive workflow.

Reduce dependency on specialized skills

Intuitive UI democratizes automation, building workflows as complex as your business and reducing your reliance on specialized skills for decision making.

Webinar: The road to agentic

Join us on 16 September to learn how by using watsonx® and workflow automation you can deliver game-changing productivity.

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Business workflow automation software

A digital workflow interface showcasing task management and skill addition features. The design includes a search bar, status indicators, and a colorful bar graph for data visualization. Numeric values such as '19' are clearly visible within the interface. The layout is clean and modern, emphasizing usability and organization.
IBM® watsonx Orchestrate®

Build, deploy and manage powerful AI assistants and agents that automate workflows and business processes with generative AI.

watsonx Orchestrate Watch an overview
A digital interface showcasing workflow automation with charts and graphs. The main screen displays line and bar graphs tracking metrics over time. Additional visuals include process flow diagrams and status indicators. Numeric values such as '500 ms' and '15 Jan' are clearly visible.
IBM Business Workflow Automation

Create workflows that increase productivity, improve collaboration between teams and gain new insight to resolve cases and drive better business outcomes.

Business Automation Workflow Watch a short demo
Cloud Pak for Business workflow automation: screenshot of document with fields to extract
IBM Cloud Pak® for Business Automation

Complete task management and workflow orchestration, integrated with AI-powered capabilities, a common UI and low-code tools and templates.

Cloud Pak for Business Automation Watch a short demo
A digital illustration showcasing interconnected workflows and data processes. The setting includes a modern building surrounded by trees, with diagrams representing data flow and integration. Key visuals include flowcharts, icons, and a clean, minimalistic design palette.
IBM Process Automation Manager Open Edition

Build custom, cloud-native applications that automate processes with open source software. Streamline process automation and drive operational improvement efficiently and cost-effectively.

Process Automation Manager Open Edition
IT workflow automation software
IBM Concert workflows editor
IBM Concert® workflows

Unlock the full potential of your apps with the AI-driven automation of IBM Concert, delivering precise recommendations, seamless integrations and proactive actions to ensure optimal resilience and performance.

Concert workflows
IBM Concert workflows for infrastructure automation
IBM Concert for Infrastructure Automation

Create complex low-code automation and orchestration designed to simplify building and managing cross-stack automation, making it consumable by teams and machines.

Workflows for infrastructure automation
Anomaly detection capability within IBM Concert for Z
IBM Concert for Z

IBM Concert for Z is an AI-powered IT operations management hub that transforms how organizations manage mainframe resilience by aggregating siloed data and insights to act faster and simplify operations.

Concert for Z Watch a short demo

Automation consulting services

A modern warehouse featuring an advanced robotic arm placing a wooden pallet onto a mobile platform. The setting includes organized shelves filled with cardboard boxes and crates, under a spacious industrial roof. The scene highlights automation and efficiency in logistics and storage environments.

IBM Consulting® provides a holistic approach to automation and enables organizations to move beyond simple manual task automation.  You can create connected, intelligent, end-to-end processes and managed services, underpinned with exponential technologies and trust.

Rethink how your business works, from strategy and roadmap design to running engagements that support automation programs at scale.  See measurable improvements with IBM Consulting business and IT automation capabilities.

 

Explore IBM Consulting automation services

Resources

What is a workflow?

Learn about workflows and discover how enterprises can optimize their efficiency with the use of business process management systems and automation.

What are workflow diagrams?

Learn about what workflow diagrams are, the most common types, how to create a diagram, and the benefits of using them for your business.

What is workflow automation?

Learn how workflow automation improves business operations, IT network administration, and DevOps collaboration.

What is a workflow engine?

Learn how workflow engine software automates manual and repetitive tasks to support a focus on higher-value work.

Next steps

Take the next steps to understanding and realizing the benefits of workflow automation. See how the use of AI agents can help solve your business needs or book a meeting with an expert to get answers to your questions.

Explore watsonx Orchestrate